Relationship Manager

Location: Dublin (Hybrid) In this position, you’ll be based in the Dublin office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex. We give you a world of potential Are you a commercially minded relationship management professional looking to make an impact within a global, market-leading organisation? At Computershare, you'll join a business where innovation, collaboration, and client excellence drive success. With clear career development opportunities, exposure to high-profile clients, and the chance to further develop your commercial expertise, this is an excellent opportunity to take the next step in your career. As a Relationship Manager within our Share Plans business, you will take strategic ownership of a portfolio of large, complex clients. Acting as a key partner, you'll focus on strengthening long-term relationships, delivering outstanding client outcomes, and supporting the continued growth and success of our business. A role you will love As a Share Plans Relationship Manager, you will be responsible for a portfolio of key clients, working closely with internal teams and external stakeholders to deliver an exceptional client experience and maximise the value of each relationship. Operating within a high-performing and collaborative environment, you'll influence decision-makers, champion client needs, and help shape strategic account plans. Alongside driving retention and satisfaction, you will identify opportunities to enhance service delivery and expand our client offering. Key responsibilities include, but are not limited to: Build and maintain strong client relationships, ensuring an exceptional service experience through proactive engagement, issue resolution, and continuous improvement initiatives Identify, develop, and convert upsell and cross-sell opportunities across your portfolio, contributing to revenue growth and EBITDA performance Deliver valuable insights and recommendations through client presentations, commercial analysis, financial modelling, reporting, and trend identification Support governance and compliance requirements while championing best practice and operational excellence across client accounts Collaborate across the wider business to identify efficiencies, share expertise, and enhance the overall client proposition What will you bring to the role? We're looking for a commercially astute and client-focused relationship manager with a proven ability to influence, build strong partnerships, and deliver measurable business results. Ideally, you will have experience within share plans, employee benefits, financial services, or another regulated environment, alongside a strong understanding of commercial drivers. You will be confident managing complex stakeholder environments, spotting opportunities for growth, and balancing client needs with business objectives. Essential requirements include: Proven relationship management and business development experience, with the ability to identify and deliver commercial growth opportunities within existing client portfolios Strong industry and commercial awareness, ideally gained within share plans, employee benefits, financial services, or a regulated environment Excellent analytical and financial acumen, including experience producing costings, commercial proposals, financial models, and data-driven recommendations Exceptional communication, influencing, negotiation, and presentation skills, with experience engaging senior leaders and decision-makers Strong project management and risk management capabilities, with the ability to manage competing priorities effectively Degree educated or equivalent professional experience; ICSA qualification desirable but not essential Flexibility to travel as required and confidence using the full Microsoft Office suite Rewards designed for you Flexible work to help you find the best balance between work and lifestyle Health and wellbeing rewards that can be tailored to support you and your family Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well. Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub