Relationship Manager, Broker

Job type – Permanent, full time Location – Remote (within the Lower Mainland, BC) Working hours – Standard business hours PST Your Talent, Your Terms | Results, Recognition and Rewards What’s the job: The primary purpose of the Relationship Manager, Broker (Western Canada), is to ensure that TFG meets its financial goals. This role will identify, originate, build, and manage a network of referral sources comprised of financial intermediaries (brokers) in the equipment finance industry. Within tolerances, the role will generate leads aligned with risk appetite, including acceptance rates and conversion efficiency. The role will provide ongoing support while maintaining and promoting an exceptional customer service environment. What you’ll be doing: Act as an ambassador by developing and maintaining a positive company image by interacting with external and internal customers Be a role model who serves as a positive example to others externally and internally Execute strategies and tactics that will boost the company image and meet or exceed the needs of our customers while converting new business that is in line with our returns and risk appetite Execute business development plans to achieve or exceed targets including application, mix of business and net to finance mix Solicit and onboard new financial intermediaries (broker) relationships and sign a program agreement Grow originations from existing key brokers by increasing share of wallet and year-over-year growth Build long-term relationships with financial intermediaries (brokers) Work quickly to address and resolve customer issues Monitor deal flow and address any issues Train financial intermediaries (brokers) on new and existing product offerings (rates, terms and collateral requirements) Provide ongoing communication about new programs (i.e. pricing) Document and update competitors’ products and services compared to TFG to be par and/or advanced Perform other job-related duties as required to meet organizational needs What you bring: A strong sense of integrity, professionalism and a results-oriented attitude to continually improve processes and systems, enhance efficiency, and contribute to overall organizational success Works well under pressure to meet ongoing and overlapping deadlines within short time constraints You are competitive while always adhering to the company’s core values Advanced communication, negotiation and interpersonal skills Advanced ability to manage and prioritize a complex workload while adhering to performance goals Results-driven and action-oriented Advanced skills with Microsoft Office products 5+ years of equipment leasing/finance experience 3+ years of outside sales experience in the equipment leasing/financing sector Post-secondary diploma or bachelor’s degree is an asset Why join TFG: TFG’s culture is results, recognition and rewards based, with a focus on achieving results in a high performing team environment. As part of the Travelers Financial Group of Companies, TFG Financial Corporation is one of the largest independent commercial equipment finance companies in Canada. We provide financing and leasing for a variety of revenue-producing assets such as trucks, trailers, light to heavy construction equipment, and manufacturing and material handling equipment. Our mission is to be our customer’s first choice by making equipment financing easy while providing a wide range of financing solutions. Results, Recognition, and Rewards : At TFG, we are driven by results and committed to recognizing and rewarding your achievements. Through performance-based rewards and growth opportunities, your contributions are valued and acknowledged, motivating you to continue excelling in your role. Growth opportunities and supportive leadership : Our leaders are committed to your professional growth and success. They provide guidance, resources to help you develop your skills, expand your knowledge, and achieve your career goals within the organization. Employer paid benefits: At TFG, we prioritize the well being of our team by offering a comprehensive benefits package. Our medical and dental plan includes vision care and life insurance, ensuring you and your dependents have the coverage you need. Employee Investment Program: We believe in helping you achieve your financial goals. Our investment program offers the choice of RRSP, TFSA, and Cash accounts. To further support your savings, TFG provides a company matching program, helping you grow your investments more effectively. Promoveo: TFG Financial celebrates choice and offers the ability to work in office (Vancouver, BC), hybrid or remote (for most roles). We know that our team members are the most important part of our business and we trust in our team members to work in a way that provides them the ability to succeed in their work. TFG is an equal opportunity employer and employs team members without regard to Indigenous identity, race, colour, ancestry, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, or any other protected personal characteristic. Accommodations are available on request for candidates taking part in all aspects of the recruitment process. If needed, please notify our Talent Acquisition Team. Artificial Intelligence (AI) tools may be used in the process to screen, assess, or select applicants for a position but all decisions and determinations are made exclusively by the hiring team. This job posting is for an existing vacancy within the organization. Offers of employment are conditional upon satisfactory completion of background screening, including references, criminal and credit checks, conducted in accordance with applicable privacy laws.