Remote Benefit / Customer Service Agent

AO Globe Life is hiring professionals to support individuals and families across the United States in accessing essential benefit programs—all from home. This remote-first opportunity offers meaningful work, professional development, and long-term growth potential. In this role, you will conduct scheduled virtual consultations with clients, guiding them through available options and supporting them throughout the enrollment process. All appointments are pre-qualified—no cold calling or outreach required. What You’ll Do Conduct virtual consultations via Zoom Assess client needs and guide them through benefit options Support clients through enrollment and follow-up Maintain accurate records and documentation Participate in training, coaching, and team meetings What We Offer 100% remote work environment (U.S.-based) Flexible scheduling Pre-qualified client appointments Training and ongoing development support Long-term income potential through renewals Advancement opportunities into leadership roles Supportive, growth-focused team culture Ideal Candidate Strong communication and interpersonal skills Organized, self-motivated, and comfortable working independently Confident using Zoom and digital tools Service-oriented with a client-first mindset Experience in client-facing or consultative roles preferred Requirements Authorized to work in the United States Reliable internet connection Windows-based computer with webcam About AO Globe Life For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families nationwide. Our remote-first model supports professionals seeking flexibility, stability, and long-term opportunity.