Remote Benefits Specialist / Customer Service & Sales /
Work From Home
AO Globe Life | 100% Remote | U.S. Applicants | Flexible Schedule | Weekly Performance-Based Pay | Training Provided
Help Families. Build Relationships. Create a Career From Home.
Looking for a
100% remote career
where you can help people, develop valuable professional skills, and create opportunities for long-term income and advancement?
AO Globe Life is seeking motivated, people-focused professionals to join our virtual team as
Remote Benefits Specialists
.
In this role, you'll connect with individuals and families who have
requested information about available benefits
, meet with clients virtually, answer questions, explain coverage options, assist with enrollment, and provide ongoing customer service.
Whether you're beginning a new career, changing industries, or bringing experience from customer service, healthcare, retail, hospitality, banking, education, administration, or sales, we provide the
training, mentorship, licensing guidance, and ongoing professional development
needed to get started.
✓ 100% Remote / Work From Home
✓ Entry-Level & Experienced Applicants Welcome
✓ Qualified Client Opportunities Provided
✓ No Traditional Cold Calling
✓ Weekly Commission-Based Pay + Bonuses
✓ Flexible Scheduling
✓ Training & One-on-One Mentorship
✓ Renewal & Residual Income Opportunities
✓ Leadership & Management Career Path
About AO Globe Life
AO operates within the American Income Division of Globe Life and has a long history of serving working families, including members of labor unions, credit unions, associations, veterans, and their families.
Our representatives help clients understand available
life, accident, and supplemental health insurance benefits
while providing professional service before, during, and after enrollment.
Our mission is simple:
Protect Every Child. Serve All Working People.
What You'll Do
🤝
Connect With Clients
Meet with clients through scheduled Zoom and phone appointments
Connect with qualified individuals who have requested benefit information
Ask questions to understand each client's needs and priorities
Build professional, long-term client relationships
Provide a positive and personalized virtual experience
📋
Educate & Assist
Explain available life, accident, and supplemental health insurance options
Answer questions regarding benefits, policies, and coverage
Help clients understand available solutions based on their individual needs
Guide eligible clients through applications and enrollment
Complete required documentation accurately and professionally
❤️
Provide Ongoing Customer Service
Conduct policy reviews
Assist with beneficiary updates and policy-service needs
Answer coverage and policy questions
Provide ongoing follow-up and client support
Assist clients with appropriate claims-related guidance and service
Maintain accurate digital records
Follow company procedures and applicable state insurance requirements
📞
Qualified Client Opportunities — No Traditional Cold Calling
Spend more time helping families and less time searching for prospects.
Representatives connect with individuals who have
requested information regarding available benefits
.
This allows you to focus on:
Understanding Needs → Educating Clients → Recommending Solutions → Enrollment → Long-Term Service
No traditional cold calling and no requirement to purchase leads.
💰
Weekly Performance-Based Pay
This is a
commission-based independent contractor opportunity
, not a guaranteed hourly or salaried customer-service position.
Income opportunities may include:
Weekly commission payments
Performance-based bonuses
Uncapped personal production potential
Renewal income
Long-term residual income opportunities
Leadership compensation as you advance
Additional performance incentives
Individual earnings vary based on activity, production, performance, and results.
🏠
100% Remote / Work From Home
Build your career from home while staying connected to clients, mentors, and your team through modern virtual technology.
Your work environment may include:
Zoom client consultations
Phone appointments
Digital enrollment systems
Online training
Virtual coaching
Team meetings
One-on-one mentorship
No daily commute.
⏰
Flexible Scheduling
This opportunity provides flexibility to organize your schedule around your personal and professional responsibilities.
Because compensation is performance-based, successful representatives are typically
consistent, disciplined, organized, self-motivated, and accountable with their time.
🎓
No Insurance Experience? Training Is Provided.
Previous insurance experience is
not required
.
Training and professional development may include:
Structured virtual onboarding
State insurance licensing guidance
Product and benefits education
Customer-service training
Client relationship development
Consultative sales training
Virtual appointment preparation
Enrollment systems and procedures
Weekly coaching
One-on-one mentorship
Leadership development
Ongoing professional education
Because this position involves insurance products, representatives must hold or obtain the appropriate
state Life & Health Insurance License
before conducting licensed activities.
Licensing guidance and support are provided.
📈
Career & Leadership Development
Your first position doesn't have to be your final position.
Representatives who demonstrate strong performance, consistency, professionalism, and leadership potential may pursue opportunities in:
Benefits Specialist → Trainer/Mentor → Team Leadership → Management → Advanced Leadership
Advancement is based on
performance, professional development, and demonstrated leadership ability—not simply tenure.
❤️
Benefits & Professional Support
Eligible and qualifying representatives may have access to:
Medical insurance reimbursement opportunities
Company-supported life insurance
Accidental Death Benefit coverage
Renewal and residual income opportunities
Professional coaching and mentorship
Leadership development programs
Career advancement opportunities
OPEIU Local 277 representation where applicable
Virtual business technology and resources
Eligibility and qualification requirements may apply.
✈️
Recognition & Performance Incentives
Qualifying representatives may also have opportunities to earn:
Company-sponsored incentive travel
Leadership conferences and conventions
Performance bonuses
Recognition awards
Professional development events
Team achievement incentives
Who We're Looking For
You may be a strong fit if you're:
Friendly and comfortable communicating with people
Customer-focused and service-oriented
An effective listener and problem solver
Self-motivated and accountable
Dependable and professional
Organized with strong time-management skills
Comfortable working independently from home
Comfortable using Zoom and web-based applications
Goal-oriented and motivated by performance
Coachable and receptive to feedback
Interested in developing professionally and financially
Committed to providing ethical, client-focused service
Experience That Transfers Well
Previous experience in these areas may be helpful:
Customer Service | Client Services | Member Services | Call Centers | Retail | Hospitality | Healthcare | Banking | Financial Services | Education | Administrative Support | Military Service | Account Management | Sales
No previous insurance experience is required.
We value
communication skills, professionalism, work ethic, coachability, and willingness to learn.
Minimum Requirements
Applicants must:
Be at least
18 years of age
Be physically located within the
United States
Be legally authorized to work in the United States
Have access to a reliable computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable conducting virtual meetings through Zoom and phone
Be willing to complete required training
Be willing and able to obtain the appropriate
state Life & Health Insurance License
💻
Virtual Interview Process
Qualified applicants will first receive a brief
career overview
explaining the position, compensation structure, licensing requirements, training program, client process, and advancement opportunities.
Candidates interested in continuing will then have the opportunity to schedule a
live virtual interview through Zoom
with our hiring team.
Ready to Build Your Future From Home?
If you're looking for a
remote customer service and sales career
where you can help working families, receive comprehensive training, enjoy greater schedule flexibility, and create opportunities for long-term income and career growth, we'd like to hear from you.
Apply today with your updated resume to be considered for our Remote Benefits Specialist opportunity with AO Globe Life.
Work From Home. Help Families. Grow Your Income. Build Your Future. 🚀