Remote Care Coordinator

Salary Range: $24.00 To $26.00 Hourly Care Coordinator Lifemark Health Group Job Title: Care Coordinator Status: This is a temporary full-time position ending January, 2027 The Care Coordinator is responsible for fostering a strong relationship between the virtual clinic and its clients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all clients, team members and external customers. The Care Coordinator is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments. Primary Responsibilities Answer telephone calls, and provide excellent customer service for all questions or concerns Coordinate a detailed and accurate intake of information on the clients first visit to the clinic and throughout their treatment plan Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information Coordinate scheduling of patient appointments Maintain client medical records Track coverage for all funding streams to ensure approval Complete data entry and billing Process incoming and outgoing email, mail and faxes Provide administrative support to the Care Coordinator Manager and Clinic Director Qualifications & Core Competencies High School Diploma, G.E.D. or equivalent Previous experience with LPS is highly desirable Excellent customer service skills and telephone etiquette High degree of organizational skills and ability to prioritize and multi-task Excellent communication (verbal/written) and interpersonal skills Strong computer and data entry skills Flexible and adaptable to change Anticipated Work Schedule, Eastern Time for Ontario: Monday 08:30 To: 16:30 Tuesday 08:30 To: 16:30 Wednesday 08:30 To: 16:30 Thursday 08:30 To: 16:30 Friday 08:30 To: 16:30 Inclusion We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities. Accommodation Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca Visit and Apply today! Visit www.lifemark.ca/careers