Remote Client Support Associate | Entry-Level Customer Service | Work From Home

Remote Client Support Associate / Entry-Level Customer Service / Work From Home Globe Life AO | 100% Remote | U.S. Applicants | Flexible Schedule | Training & Mentorship Provided Start Your Remote Career Helping Working Families Looking for a work-from-home opportunity where you can help people, build valuable professional skills, and create opportunities for long-term career growth? Globe Life AO is expanding our virtual team and seeking motivated, people-focused individuals to join us as Remote Client Support Associates . In this role, you'll connect virtually with individuals and families who have requested information about available benefits . You'll answer questions, explain available options, guide clients through next steps, and provide professional ongoing support. Whether you're entering the workforce, changing careers, or looking for greater flexibility, no previous insurance experience is required . Training, mentorship, licensing guidance, and ongoing professional development are provided. ✓ 100% Remote / Work From Home ✓ Entry-Level — No Insurance Experience Required ✓ Qualified Client Opportunities Provided ✓ No Traditional Cold Calling ✓ Weekly Performance-Based Compensation ✓ Flexible Scheduling ✓ Comprehensive Training & Mentorship ✓ Leadership & Career Advancement Opportunities What You'll Do As a Remote Client Support Associate , you'll combine customer service, relationship building, benefits education, and client support in a fully virtual environment. 🤝 Connect With Clients Meet with clients through scheduled Zoom and phone appointments Connect with individuals who have requested information Ask questions to understand client needs and priorities Build positive, professional relationships Create a welcoming and personalized client experience 📋 Educate & Guide Explain available life, accident, and supplemental health benefit options Answer questions clearly and professionally Help clients understand available programs and coverage Guide eligible clients through applications and enrollment Explain next steps and required documentation Provide timely follow-up throughout the process ❤️ Provide Ongoing Client Support Assist existing clients with policy-related questions Conduct policy reviews when appropriate Assist with beneficiary updates Maintain accurate digital client records Manage appointments and follow-up communications Provide continued customer service after enrollment 📞 Work With Clients Who Have Requested Information Rather than spending your day randomly prospecting, you'll connect with individuals and families who have requested information regarding available benefits . Your role focuses on: Connect → Listen → Educate → Guide → Assist → Follow Up This allows you to concentrate on building relationships and delivering an excellent client experience. 🏠 100% Remote / Work From Home Your client appointments, training, coaching, and team collaboration are completed virtually. You'll work using technology such as: Zoom Phone and email Digital client-management systems Online scheduling tools Virtual training platforms Web-based enrollment technology Enjoy the convenience of building your career from home without a daily commute. 💰 Weekly Performance-Based Compensation This opportunity offers commission-based compensation rather than a guaranteed hourly wage or salary . Income opportunities may include: Weekly commission payments Performance-based bonuses Renewal and residual income opportunities Recognition incentives Leadership compensation as you advance Individual earnings vary based on activity, production, performance, and results. 🎓 No Experience? Training Is Provided. Previous insurance experience is not required . Training and professional development may include: Structured virtual onboarding State insurance licensing guidance Benefits and product education Customer-service training Client communication development Enrollment procedures and systems Virtual presentation skills Weekly coaching One-on-one mentorship Professional development Leadership training We value attitude, professionalism, work ethic, coachability, and willingness to learn . 📈 Build More Than an Entry-Level Career For individuals interested in continued growth, this opportunity provides the ability to develop skills beyond the initial client-support role. Potential development opportunities may include: Client Support Associate → Client Representative → Trainer/Mentor → Team Leadership → Management Advancement is based on performance, consistency, professional development, and demonstrated leadership ability . Who We're Looking For You may be a strong fit if you're: Friendly and comfortable talking with people A strong communicator and active listener Customer-focused and service-oriented Organized and detail-oriented Dependable and professional Self-motivated and accountable Comfortable working independently from home Able to manage your time effectively Comfortable learning new technology Coachable and receptive to feedback Goal-oriented and interested in professional growth Able to collaborate effectively with a virtual team Experience in customer service, retail, hospitality, healthcare, education, administration, call centers, banking, client relations, or sales may be helpful but is not required . Minimum Requirements Applicants must: Be at least 18 years of age Be physically located within the United States Be legally authorized to work in the United States Have access to a reliable computer or laptop Maintain reliable high-speed internet Have webcam and microphone capability Maintain a quiet, professional workspace Be comfortable communicating through Zoom and phone Be willing to complete required training Be willing and able to obtain the appropriate state Life & Health Insurance License before conducting activities requiring a license Licensing guidance is provided. About Globe Life AO Globe Life AO serves working families and members of affiliated organizations through supplemental insurance and financial protection products. Our virtual business model allows representatives to serve clients from home while receiving ongoing training, mentorship, technology, professional development, and leadership support . Our culture emphasizes service, integrity, accountability, professional growth, and performance-based advancement . 💻 Virtual Interview Process The hiring process is conducted remotely. Qualified applicants will receive information about the position, compensation structure, licensing requirements, training program, client process, and advancement opportunities before continuing to a live virtual interview with our hiring team. Ready to Start Your Remote Career? If you're looking for an entry-level work-from-home opportunity where you can help people, develop valuable professional skills, receive ongoing mentorship, and create opportunities for long-term career growth, we'd like to hear from you. Apply today with your updated resume to be considered for our Remote Client Support Associate opportunity with Globe Life AO. Work From Home. Support Clients. Develop Your Skills. Build Your Future. 🚀