Remote Customer Service Entry Level

AO Globe Life is expanding its remote workforce and seeking motivated professionals who want to support union members and credit union clients as they explore important supplemental benefit programs. This fully remote opportunity offers flexibility, structured training, and long-term career growth within a supportive, mission-driven environment. In this role, you’ll connect with individuals who requested information about available benefits, schedule virtual consultations, and guide clients through their options with professionalism and care. No cold calling, door knocking, or unsolicited prospecting required. What You’ll Gain 100% remote work environment from anywhere in the United States Flexible scheduling that supports work–life balance Warm inbound client interest — no cold outreach required Comprehensive training and licensing support Monthly and quarterly performance bonuses Equity opportunities for qualifying team members Leadership development and advancement pathways Collaborative, growth-focused team culture Long-term income potential through vested renewals What You’ll Do Connect with union members and credit union clients who requested information about available benefits Schedule and conduct virtual consultations through Zoom Understand client needs and explain available supplemental benefit options clearly and professionally Guide individuals through the enrollment process step-by-step Maintain accurate digital records and ensure compliance with documentation standards Provide responsive follow-up and ongoing client support Participate in training sessions, mentorship programs, and team development meetings Build strong professional relationships that support long-term client satisfaction Who Thrives in This Role Strong communicators who enjoy helping others Organized professionals comfortable working independently in a remote environment Individuals confident using Zoom and digital communication tools Growth-minded candidates motivated by professional development and advancement Service-oriented professionals who value relationship-building Experience in insurance, financial services, customer service, consulting, or client support is helpful but not required Requirements Authorized to work in the United States Reliable high-speed internet connection Windows-based laptop or desktop computer with webcam capability Must be physically located within the United States About AO Globe Life For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families nationwide. Our remote-first workforce is built around mentorship, ethical service, flexibility, and long-term professional growth. Apply Today If you’re ready to build a flexible remote career where you can grow professionally while helping families access meaningful financial protection, apply today to learn more about joining AO Globe Life.