Remote-Customer Support Specialist for Italian/French/Polish Speaker (Global Tech Leader)

We're partnering with a leading global customer experience provider to recruit Italian, French or Polish-speaking Customer Sales Specialists for remote roles based anywhere in Greece.

In this position, you will support customers of a globally recognized technology brand, helping them choose the right products and services while delivering a premium customer experience. You will combine customer support with a consultative sales approach in a dynamic international environment.

Your Role:

• Support customers via phone, email, and chat, focusing on product recommendations and sales
• Understand customer needs and guide them in choosing the most suitable products and solutions
• Handle inquiries related to orders, availability, and product comparisons
• Use a consultative approach to increase customer satisfaction and conversion
• Follow structured sales processes to identify opportunities and close interactions effectively
• Maintain accurate records of customer interactions
• Ensure a high-quality, personalized customer experience in every interaction
• Support both pre-sales and post-sales inquiries when required
  
  
  

Your Qualifications:

• Fluent (C1/C2) in one of following languages: Italian or French or Polish
• with good English skills (B2)
• Strong communication and sales-oriented mindset
• Ability to understand customer needs and provide tailored solutions
• Interest in technology and consumer electronics
• Good computer skills and ability to navigate multiple systems
• Ability to work in a target-driven environment
• Strong interpersonal and persuasion skills
• Previous experience in sales or customer-facing roles is a plus
  
  
  

The Offer:

• Full-time remote position anywhere in Greece
• Rotational shifts (Monday to Sunday)
• Paid training with onboarding and nesting period
• Work-from-home setup with equipment provided
• Opportunity to work with a globally recognized tech brand
• International and multicultural work environment
• Performance-driven environment with growth opportunities
• Continuous training and development programs
  
  

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