Remote Executive Assistant & Operations Coordinator

We are hiring a Remote Executive Assistant & Operations Coordinator for a premium salon and specialist hair clinic in the Luxury Beauty & Wellness industry. This is a part-time remote role for a London, UK based company. This role is ideal for a highly organized, trustworthy professional with background in high-level executive support, admin, and operational oversight in a boutique setting.

Key Responsibilities

• Executive & Personal Assistant Support: Manage the CEO’s calendar and VIP client bookings. Coordinate personal errands including medical/vet appointments, insurance, and property repairs.
• Financial Administration & Bookkeeping: Process invoices in Dext, create invoices in Xero, manage timesheets support, and handle supplier/utilities account management.
• Recruitment & HR Support: Handle candidate screening, interview scheduling, conducting initial interviews on the CEO’s behalf when required, and managing candidate progressions/rejections.
• Team Operations & Performance: Manage staff rotas for senior/junior coverage. Send Tuesday/Friday team morning update messages with KPI metrics, track individual team targets, and maintain guest tracking spreadsheets.
• Systems & Tech Administration: Oversee AI receptionist tools, manage third-party accounts across suppliers, and troubleshoot booking/system issues directly with software developers.
  
  

Required Qualifications

• Proven experience as an Executive Assistant, Operations Assistant, or Senior Administrator supporting business owners or leadership.
• High level of discretion, exceptional attention to detail, and top-tier organizational skills.
• Excellent written and spoken English with a clear, professional communication style.
• Basic understanding of financial admin (invoicing, accounts, timesheets).
  
  

Preferred Qualifications

• Experience using accounting and admin tools such as Xero and Dext.
• Prior experience supporting operations or recruitment within a boutique or salon/clinic environment.
  
  

Required Skills & Tools

• Xero & Dext (Financial Administration)
• Google Workspace / Microsoft Office
• SalonIQ & AI Receptionist platforms
• Messaging & Coordination platforms (WhatsApp, Slack, or Email)
  
  

Schedule & Pay

• Part-time position; 10 hours per week in the BST time zone.
• This is a fully remote job for a London, UK based company.
• Pay ranges from R3 300 - R4 400, depending on experience and skill.
• Annual raises, bonuses, confirmed holidays PTO.
  
  

System Requirements

• Internet speed of at least 20 Mbps.
• Computer with a 2.4 GHz processor or higher.
• 8 GB of RAM or higher.
• Windows 10 or newer, or Mac OS X 10.10 or newer.
• HD 720p webcam.
• Headset with a microphone.
  
  

Benefits

• Competitive pay rates.
• The company provides a UK phone number and business email address.
• Enjoy the flexibility of working remotely, from home or any location of your choice.
• Eliminating commute time.
• Consistent work with the same team, fostering long-term professional relationships.
• Opportunities for career advancement, dependent on the client.
• Stable work hours and consistent pay.
• A supportive and inclusive work environment that values diversity and individual growth.
  
  

If you are a proactive, reliable administrative professional with an eye for operational efficiency and seamless EA support, we would love to hear from you. Join our premier team to keep our business running seamlessly behind the scenes. Apply today to become a vital part of our growing business!