Remote - Medical Business Associate/Call Center - Primary Care

Location: REMOTE Schedule: 40 Hours Weekly: Monday - Friday - 7AM - 7PM (Hours will Vary) More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings A Day in the Life As a Medical Business Associate (Call Center Rep), you are the first point of contact for patients & their families. You will obtain/verify all required patient and insurance information and enter the information into the registration system in an accurate manner. You will schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures. You will greet patients professionally over the telephone and respond effectively to patients and their families. What’s Required High school graduate or GED 6 months to 1 year Customer Service experience required. Usually achieved by previously working with the public with minimal supervision. Proficient in typing, Windows, and experience with multiple computer systems. Strong internal speed is highly preferred. What’s Required - Specialist High school graduate or GED. Associate Degree preferred A minimum of two (2) years’ experience as a Medical Practice Business Associate or working in a similar healthcare role. Proficient in typing, Windows, and experience with multiple computer systems. Are you Munson Material? Apply today! Start Date: September 1st Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.