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Consultwithtray logo

Remote Vacation Planning Specialist

Consultwithtray
Posted 4 weeks ago
🇺🇸United States🏠Remote📁Customer Support
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We are hiring a Remote Vacation Planning Specialist to work directly with clients, understand their needs, research travel options, and coordinate all the details necessary to ensure each experience is memorable and well organized, from the initial consultation through post-trip follow-up. This is a fully remote position with flexible scheduling and full training provided from day one. Must be authorized to work in the United States, United Kingdom, Australia, LATAM, or Spain What You'll Do: Oversee ongoing client communications and service workflows Ensure timely follow-ups, confirmations, and status updates Coordinate scheduling, documentation, and client requests with accuracy Proactively identify and resolve issues to maintain a seamless experience Maintain detailed records and contribute to workflow improvements Deliver consistent, professional support throughout the client journey What Were Looking For: Strong communication, organization, and problem-solving skills Client service, account management, or customer-facing experience preferred (not required) Ability to work independently while utilizing provided systems and resources Detail-oriented, reliable, and deadline-driven Tech-comfortable and adaptable to new platforms Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM Technical Requirements Laptop or desktop computer. Reliable broadband internet connection. Smartphone for communication and updates. Quiet workspace suitable for client conversations. Why This Role Stands Out: 100% remote flexibility Structured onboarding and ongoing support Clear processes and systems provided Growth opportunities within a supportive, team-focused environment Access to industry-related travel benefits

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