Research Manager

About us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our commitment to diversity, equity and inclusion We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups. The role The Research Manager will independently and efficiently manage research projects and create complex analysis to meet client’s objectives, ensuring high levels of data quality and accuracy at all stages Key responsibilities Works with wider project team to create research solutions for project proposals Independently manages research projects through the field, prioritising quality at all stages. Managing the scripting, translations and programming of quantitative CATI and CAWI surveys, via our third-party vendors; Ensuring the delivery of accurate data tables and charts, in line with agreed data specifications Successfully applying quality assurance processes to ensure that projects are completed to the high standards required; Working with fieldwork suppliers and internal teams to ensure that research projects are delivered on/under budget. As needed, support Research Ops Team to source and schedule qualitative interviews Working with the wider project team and external statisticians to create complex analysis models. Presents analysis to clients as required Independently manages complex, flagship or non-standard projects Ensures appropriate project documentation and specs are shared with third-party suppliers Collaborates with project team to progress project and share relevant updates Proactively working towards team KPIs and personal career objectives. Supports with company objectives/initiatives Supports with relationship management of third party fieldwork partners Leads team initiatives and shares knowledge and updates with team and wider company Proactively shares relevant knowledge with team members Supports team members as required, including preparing analysis, managing relationships with third party fieldwork partners, training/mentoring of junior team members etc. Contributes to regular news highlights As required, may take on the Project Manager role, and manage clients through the whole project, or research stage of the project As required, will lead on questionnaire design or analysis Required skills and experience Managed research projects in a research agency or similar workplace and can demonstrate how they’ve contributed to achieving client objectives 5 years minimum experience (minimum) Technical tool proficiency: Decipher (or comparable survey tool) MS Office and G-Suite Personal Qualities Good business communication and writing skills Consistent team player Shows initiative and flexibility to embrace new ways of working and tools Is a positive, proactive and creative problem-solver Identifies risks and asks for help to manage as needed Constructively shares feedback on team or company Reaches out for support from team or line manager, as needed, when encountering new issues or challenges What’s in it for you? Our benefits Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here. We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email [email protected] and a member of our team will be happy to help. Further information At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact [email protected] . Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.