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Simon-Kucher logo

Research Operations Assistant (Market Research)

Simon-Kucher
Posted 2 hours ago
🇵🇱Poland🏢Hybrid📁Operations & Admin
Is this job info correct?
In Poland - Warsaw

We are expanding our small but growing in-house market research department with a Research Operations Assistant (Market Research) to support the US Life Sciences division. The Research Operations Assistant is part of our Market Research Center of Excellence that supports consultants in day-to-day market research activities. The is an exciting opportunity to learn and develop market research skills. The Research Operations Assistant will report to the Director of Market Research. Due to close collaboration with the U.S. team, this role operates on a shifted schedule of 3:00 PM – 11:00 PM (CET).

The salary for this position ranges from PLN 10 000 to PLN 12 000, depending on the candidate’s relevant experience, skill set, level of expertise and overall fit for the role. Additional factors such as industry background, technical competencies and interview performance may also influence the final offer. The compensation package at Simon-Kucher CBS consists of a gross base salary, a monthly remote work allowance and an annual bonus. The bonus is paid in December and is based on the results of a 360-degree performance evaluation.

What Makes Us Special

  • Become part of a unique entrepreneurial team. Think independently, use your initiative, and take some risks. Entrepreneurship is a powerful force that drives the growth not only of our firm but our clients and people.
  • Unlock the power of opportunity. Advance your career in a thriving company that creates positive impact.
  • Enjoy balance and flexible working. Be empowered to do your best work – we offer flexible and hybrid working, sabbaticals, and paid time off.
  • Prioritize your health and wellbeing. No matter where you live, we offer a competitive suite of health benefits to help keep you and your loved ones safe.
  • Work in a values-driven culture. At Simon-Kucher, our vision is to become the world's leading growth specialist. Our values guide the way we do business and communicate our distinctiveness. They sum up what we stand for, influence our culture, and drive how and why we do things.

How You Will Create An Impact

  • Panel management & interview scheduling: (85%)
    • Maintain market research respondent panels for qualitative interviews
    • Ensure panel member data is accurate and current
    • Foster and maintain positive relationships with panel members
    • Network/identify/onboard new panel members
    • Work directly with consulting staff to schedule and coordinate qualitative interviews
    • Track and process honoraria for participants
  • Training and development: (5%)
    • Contribute to best practice documentation & training
    • Coordinate compliance training for all market research
    • Adhere to both Simon-Kucher’s global data compliance policies, as well as market research compliance guidelines (CASRO, EPHMRA)
  • Request for proposals (RFP): (5%)
    • Review and edit RFPs for qualitative and quantitative market research
    • Solicit and compile vendor bids
    • Consult team on vendor selection, including appropriate method of recruitment
  • Vendor relationship management: (5%)
    • Build and maintain a database of third-party research vendors and independent contractors; ensure the database is up to date and accurate
    • Maintain vendor contact database
    • Solicit vendor evaluations and maintain feedback database
    • Negotiate annual contracts, renewals, and price negotiation within the market research bidding process
Your Profile

  • You bring at least two years of professional experience in an agency or company (in recruitment, meeting coordination or administrative support within a dynamic environment).
  • You demonstrated strong work ethic and reliability.
  • You contribute to the organization organization & project management skills: this role requires strong organizational and project management skills to support multiple studies at one time (typically 6-8 at a time). You can multi-task and prioritize based on project needs.
  • You bring to the organization strong communication skills in English: you have solid written and verbal communication skills and you are able to communicate with brevity and impact regarding scheduling, recruitment, vendor recommendations, honoraria processing and panel maintenance.
  • Your interpersonal skills: you are a trusted partner to the consultants. You are comfortable making suggestions and proposing new ideas in a collaborative and professional manner.
  • Initiative: you are a self-starter that can receive guidance and run with it independently. You work well as an individual contributor as well as in a team environment.
  • You are detail-oriented: collaborating on multiple projects with various stakeholders at any given time requires strong attention to detail and comfort working with databases.
  • Experience working with healthcare industry stakeholders is considered an advantage.

If you’re interested, and if you’d like to offer your skills and commitment to our international team, then we would be pleased to receive your application.

Hit the ‘Apply Now’ button to begin your application

Please remember to submit your application in English. Other applications will not be considered. The candidate should have an EU work permit, we do not offer visa for this position.

About Simon-Kucher

Simon-Kucher is a global consultancy with more than 2,000 employees in 30 countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. We achieve this by optimizing every lever of their commercial strategy – product, price, innovation, marketing, and sales – based on deep insights into what customers want and value. With 40 years of experience in monetization topics of all kinds, we are regarded as the world’s leading pricing and growth specialist. simon-kucher.com

We believe in building a culture that embraces diversity, equity, and inclusion, creating an environment in which our people feel valued, are able to be themselves and feel their contribution matters. If we get that right, remarkable things will happen; people will grow faster, innovate, feel valued, and create better outcomes for everyone – our people, our clients and, of course, our business.

Your Personal Contact

Karolina Ratajczyk

[email protected]

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