Retirement Ops Specialist 1

What You'll Do As a Retirement Ops Specialist 1 , you will review and process electronic and scanned correspondence, ensuring adherence to established productivity and quality standards. Review and Process Correspondence: Independently review and process scanned correspondence, ensuring that all tasks meet established productivity and quality goals. Ensure accuracy and efficiency while adhering to timelines. Identify Actionable Items: Analyze internal and external correspondence to determine the next steps, asking for assistance when required. Develop strong working relationships with internal and external business partners. Utilize Resources: Leverage available resources like technical documentation, help features, and colleagues to complete daily tasks and solve issues. Provide feedback for process improvements as observed. Refer escalated or complex cases to senior team members for resolution. Record Maintenance and Compliance: Assist in managing processes with a focus on ensuring compliance with company procedures, guidelines, and regulatory requirements. Additional Duties: Support other job-related duties and special projects as needed. Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years! Who You Are 1+ years of experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education High attention to detail and basic organizational skills. Strong written and verbal communication abilities. Skills that will help you stand out: Previous processing experience within Financial Services Knowledge of Microsoft office including excel. Salary Range Information Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salary Range $18.17 - $32.35 / hour Salary Details The following levels and locations are examples of market-specific salary ranges across different job levels and geographies. Candidates will be evaluated to determine the appropriate job level based on their skills and experience. Wichita, KS: Retirement Ops Specialist 1: $18.17 – $23.23 / hour Retirement Ops Specialist 2: $20.34 – $25.26 / hour Des Moines, IA: Retirement Ops Specialist 1: $19.18 – $24.58 / hour Retirement Ops Specialist 2: $21.47 – $27.77 / hour Charlotte, NC: Retirement Ops Specialist 1: $20.19 – $25.92 / hour Retirement Ops Specialist 2: $22.60 – $28.29 / hour Chicago / Minneapolis: Retirement Ops Specialist 1: $22.21 – $27.62 / hour Retirement Ops Specialist 2: $24.86 – $31.32 / hour Los Angeles / New York City: Retirement Ops Specialist 1: $24.23 – $30.31 / hour Retirement Ops Specialist 2: $27.12 – $32.35 / hour Time Off Program Personal Time Off (PTO) is provided to hourly (non-exempt) employees and provides a set amount of accrued time earned each pay period. Employees can use their PTO for vacation, personal or short-term illness. Pension Eligible Yes Additional Information Job Level We’ll consider talent at the next level with the right experiences and skills. Work Environments This position has a strong preference for candidates located in the Des Moines, IA area. The role offers hybrid or remote work arrangements, with employees living within 30 miles of Des Moines expected to work in a hybrid schedule of at least three days per week in the office. Work Authorization/Sponsorship At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links. Nonimmigrant Workers and Green Card for Employment-Based Immigrants Investment Code of Ethics For Principal Asset Management positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization. Experience Principal At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits. Principal is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Posting Window We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline. Date First Posted (TTF) 8/19/2026 Latest Post Date: Careers - US 8/19/2026 LinkedIn Remote Hashtag #LI-Remote