Revenue Cycle Billing Supervisor

Salary Range: $78,000.00 To $85,000.00 Annually The intent of this job description is to provide a summary of the major duties and responsibilities performed in this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. The RCM Supervisor oversees daily operations of assigned revenue cycle functions, including billing, collections, and accounts receivable follow-up. This position is responsible for ensuring staff performance, accuracy, and productivity meet organizational goals. The Supervisor serves as a hands-on leader—working directly with AR Specialists, Payment Posters, and other team members to resolve complex issues, monitor KPIs, and maintain compliance with payer and regulatory requirements. Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervise daily RCM operations for assigned functional areas such as claims follow-up, payment posting, denials, and patient financial services. Monitor team workload and productivity, ensuring accuracy and timeliness of work. Perform quality audits and provide feedback, training, and performance coaching to staff. Collaborate with the RCM Manager to develop and implement process improvements that optimize reimbursement and reduce denials. Assist with escalated payer issues, claim corrections, and appeals as needed. Generate and analyze reports related to AR aging, denials, and cash flow to identify trends or issues. Support new staff onboarding and training. Maintain strong communication and collaboration across billing, front office, and clinical teams. Ensure compliance with HIPAA, payer guidelines, and internal policies. Required education and experience: The requirements listed below are representative of the knowledge, skills, and/or ability required. Minimum Education required: Bachelor’s degree in Healthcare Administration, Business, Finance, or related field preferred (or equivalent experience). Minimum Experience Required: 3–5 years of progressive experience in medical billing, AR follow-up, or related RCM roles. 1+ year of supervisory or team lead experience preferred. Experience with Epic and clearinghouse platforms such as Experian not required but preferred. Minimum Knowledge and Skills Required: Strong understanding of medical billing, coding, and payer reimbursement methodologies. Excellent analytical and problem-solving skills. Effective communicator and team motivator. Proficient in Excel and reporting tools. Ability to work independently in a fast-paced, remote environment.