Revenue Enablement Trainer

About CivicPlus At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we're empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured. Your Impact As a Revenue Enablement Trainer, you’ll deliver engaging, high-impact learning experiences that help our Sales, Marketing, and Customer Success teams build the knowledge, skills, and confidence they need to succeed. You’ll facilitate onboarding, product training, skills workshops, and ongoing learning programs that strengthen seller performance, reinforce go-to-market alignment, and improve overall readiness. This is a highly collaborative, delivery-focused role where you’ll translate complex product, process, and sales concepts into practical learning experiences while coaching revenue teams toward greater proficiency and confidence. What you'll do Deliver live virtual and in-person training sessions, including onboarding, product deep dives, tool training, selling skills, discovery, demo practice, and objection handling. Facilitate recurring workshops that reinforce sales processes, messaging, competitive positioning, and customer-centric value. Lead practice sessions, roleplays, and scenario-based coaching to strengthen real-world application. Support product launch readiness by training teams on new features, use cases, messaging, and positioning. Assist in developing and updating training materials, including presentations, handouts, exercises, guided practice sessions, LMS modules, and assessments. Help maintain structured learning paths for onboarding, continuous learning, and certification programs. Partner with the Revenue Enablement Director and cross-functional teams to ensure training content reflects current go-to-market initiatives and product updates. Deliver training on AI-powered tools, including conversation intelligence, automated coaching tools, and content recommendation platforms. Help revenue teams effectively use the sales technology stack, including CRM workflows, content systems, and communication tools. Provide coaching based on insights from AI-driven platforms, including call analysis, skill scoring, and message adherence. Partner with Sales Leadership, Marketing, Product, and Customer Success to ensure training reflects accurate messaging, current playbooks, and updated processes. Support communication around upcoming training sessions, deadlines, program updates, and new learning opportunities. Track training attendance, participation, and skills assessment outcomes. Collect learner feedback and use it to improve facilitation, content clarity, and overall training effectiveness. Identify recurring skill gaps and development opportunities to help inform future enablement priorities. What we're looking for Bachelor’s degree or equivalent experience in Business, Communications, Education, Marketing, or a related field. 2–4 years of experience in Revenue Enablement, Sales Training, Learning & Development, or a customer-facing role such as Sales, Customer Success, or Solutions. Demonstrated experience delivering engaging training sessions and facilitating group learning. Strong communication, coaching, and interpersonal skills. Comfort working with CRM systems, sales tools, and learning platforms. Experience in SaaS or GovTech is preferred. Familiarity with Salesforce, Gong, Outreach, Chili Piper, or comparable tools is preferred. Knowledge of adult learning principles and instructional design fundamentals is preferred. Hands-on experience with AI tools used for coaching, analysis, or productivity, such as ChatGPT, Copilot, or conversational intelligence platforms, is preferred. Why CivicPlus At CivicPlus, you’ll have the opportunity to contribute to a collaborative organization focused on helping local governments better serve their communities. You’ll work across teams, support meaningful employee development, and help revenue professionals build the skills and confidence to succeed. Compensation and benefits Estimated Salary Grade Range: $80,200 - $117,100 Anticipated Hiring Range: $80,000 - $90,000 The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week. Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more. Our Hiring Process Introductory call with Talent Acquisition Interview with the Hiring Manager Panel Interview with CivicPlus team members, including an interview project activity Offer Note: The process may vary slightly depending on the role. Additional Information CivicPlus is currently unable to provide visa sponsorship for this position now or in the future. Applicants must be authorized to work in the US. This position will remain open until August 25, 2026 at 4pm CT. We encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team. At CivicPlus, we embrace AI and automation as tools that help people work smarter, move faster, and focus on higher-value work that strengthens communities. We encourage thoughtful, responsible use of technology to improve efficiency, support innovation, and enhance the employee and customer experience—while keeping human judgment, collaboration, and accountability at the center of what we do. Equal Opportunity Commitment CivicPlus is proud to be an Equal Employment Opportunity employer. We celebrate and support diversity for the benefit of our employees, products, clients, and communities. Reasonable accommodations are available during the interview process.