Revenue Operations Manager

About Us: Spreedly is the world's leading Open Payments Platform. Founded in 2007 and headquartered in Durham, NC, the company gives mid-market and enterprise businesses the infrastructure to connect to any payment gateway, processor, or fraud tool through a single API. The platform is vendor-agnostic by design, meaning customers are never locked into a single provider and never need to rebuild their payments stack to access new capabilities. The core business problem Spreedly solves is real and costly: global merchants face a fragmented payments ecosystem, where every new market, payment method, or fraud tool typically requires a separate, time-consuming integration. Spreedly eliminates that complexity, enabling companies to route transactions intelligently, secure cardholder data, prevent fraud, and expand into new markets without heavy engineering overhead. Product Offering: Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include: Connect — A unified API that integrates with hundreds of payment gateways, processors, and alternative payment methods worldwide, including digital wallets. Merchants access the global payments ecosystem through one connection. Vault — A PCI-compliant secure repository for payment methods. Merchants store card data once and reuse it across any payment service, reducing PCI scope and protecting cardholder data at scale. Optimize — Workflow-driven routing and retry logic that directs each transaction to the best-performing gateway in real time. On average, 7.9% of failed transactions succeed immediately when retried on a secondary gateway. This is where merchants recover lost revenue and increase authorization success rates. Protect — A flexible fraud and authentication layer, incorporating advanced fraud tools and 3DS. Following Spreedly's acquisition of Dodgeball in September 2025, fraud orchestration and payment optimization now operate within the same platform. Resolve — Centralized management and reporting that reduces operational silos, strengthens security, and improves billing control across a merchant's entire payment operation. What It's Like to Work Here: We describe our team as "Spreedlings": diverse, forward-thinking, and driven by a shared belief that a more open payments ecosystem benefits everyone. The company operates with a culture built on transparency, courageous collaboration, and self-driven leadership. The team values simplicity in both product and process, and approaches problem-solving with genuine curiosity. About the Role: In Revenue Operations, we succeed when our team does more than pull reports. We need people who connect the dots, spot issues before they become problems, and bring solutions forward. The Revenue Operations Manager will play a key role in strengthening our GTM engine by maintaining data integrity, supporting sales and marketing teams, and surfacing insights that influence decisions at the leadership level. This role is hands-on with Salesforce and other GTM tools, and it requires a proactive mindset. Top performers in this role are curious, not afraid to voice what they see, and consistently push beyond what was asked to improve how we operate. You’ll be part of a team that doesn’t just measure performance; we shape it. You’ll have direct exposure to senior leadership, the ability to influence how we scale, and the chance to grow into owning full GTM initiatives. We value initiative, honest problem-solving, and collaboration, and invest in helping our team advance in their careers. This role is open to candidates based in Latin America (excluding Brazil) Responsibilities: Sales & Marketing Operations Build and maintain dashboards that give GTM leaders actionable insights, not just numbers. Partner with Sales Leadership on pipeline reporting, quota attainment analysis, and territory assignments. Support forecasting and productivity analysis to drive better decisions. Use tools like Gong to highlight what drives rep effectiveness and where coaching is needed. Data & Process Optimization Own Salesforce and GTM data integrity, staying on top of org health. Anticipate and fix data/process bottlenecks before they slow the business. Partner with Marketing Ops to ensure smooth lead handoff and conversion. Compensation & Deal Desk Administer and manage commissions and incentive plans with accuracy. Partner with Finance and Sales Leadership on modeling and monthly payout calculations. Identify improvements to comp structures that align performance with strategy. Support deal structuring, pricing approvals, and collaboration with Legal and Finance to streamline approval workflows while helping Sales move quickly. Requirements: Bachelor’s degree in Business, Finance, Economics, or related field. 3+ years in Revenue Ops, Sales Ops, or a similar analytical role. Strong Salesforce skills (admin-level knowledge a plus). Advanced Excel/Sheets and BI tools (Looker, Tableau, Power BI). Familiarity with Gong or similar tools; bonus if you’ve touched Apollo, Pardot, or LinkedIn Sales Navigator. Comfortable translating business requirements into data-driven solutions. Self-starter who’s proactive, detail-oriented, and thrives in a fast-paced environment. We Offer Our US-Based Employees: Competitive salary + Equity Outstanding Medical and Dental benefits, including 100% employer-paid options Company-paid Life and Disability insurance Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA) Open Paid Time Off policy + 12 weeks of paid leave for new parents Matching 401(k) plan (5% up to $5,000 yearly) $1,000 annual professional development stipend Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement Access to company-paid professional coaching service Visits to HQ in Durham, North Carolina for remote employees We champion the ethical, creative use of AI—if you’re someone who pairs human judgment with modern AI tools to work smarter and drive bigger impact, you’ll thrive here. -- Spreedly is an equal opportunity employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion, and belonging. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training. Due to the sensitive nature of what Spreedly does - handling payment data - finalist candidates must complete a successful background and reference check. At this time Spreedly is unable to provide sponsorship for employment, and we are not set up to support remote employees who reside in New York. In order to be considered for employment, applicants must be currently legally authorized to work in the job location country and not require future sponsorship in order to continue working in that country. We appreciate your interest in our company. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit. -- #LI-AE1