Route Sales and Service Representative

UniFirst is HIRING - ROUTE COVERAGE SPECIALIST (Route Sales and Service Rep) Location: FORT WORTH, TX ONE DAY ONLY / In-Person Interviews - WEDNESDAY, AUGUST 12 APPLY NOW to Secure Interview (8 am - 4:30 pm) $72,009.60 Salary Paid Weekly Mondays - Fridays NO WEEKENDS Full-Time 45-50 Hours a week (No overnights) Start Times = as early as 4 a.m. - 5:30 a.m. Overnight runs available that run Monday - Thursday Medical, Dental, Vision, 401(k) A UniFirst Route Coverage Specialist covers delivery routes for unavailable Route Service Representatives (RSRs) , delivering and picking up products, providing customer service, and resolving issues to maintain customer satisfaction and build relationships. The role requires proficiency across multiple routes, accurate record-keeping, vehicle maintenance, safe driving, and effective communication with customers and leadership. Key Responsibilities Route Coverage: Learn multiple routes to provide seamless service when an RSR is absent. Product Delivery & Pickup: Safely load, transport, and unload clean garments and other products to customers, while also collecting soiled items. Customer Service: Deliver high-quality service, resolve customer requests independently, and build strong customer relationships. Operational Excellence: Accurately manage invoices, conduct inventory audits, and ensure the safety and appearance of the assigned vehicle. Safety: Adhere to all traffic laws, safety standards, and company policies. Problem-Solving: Address customer needs and resolve service issues to ensure customer satisfaction and loyalty. Communication: Effectively communicate customer feedback and potential solutions to location leadership. Qualifications Driver's License: A valid driver's license and a clean driving record are required, with a minimum age of 21 years old. DOT Compliance: Must meet Department of Transportation (DOT) requirements, including a physical exam. Education: A high school diploma, GED, or military service is required. Customer Service Skills: Strong customer service abilities and the ability to work independently yet maintain a team-oriented mindset. Physical Stamina: Must be able to lift, carry, and push up to 50 pounds and stay on their feet for extended periods. Tech-Savvy: Comfortable using and learning new technologies for operational efficiency. Benefits: Dental insurance Life insurance Paid time off Vision insurance