RPA Support Specialist

About the role
The RPA Support Specialist role exists to provide technical stability for our automation mandates involving a Spanish financial services provider. As this client integrates more digital processes, the need for consistent monitoring and rapid troubleshooting becomes critical. This position ensures that the automated workflows supporting their portfolio remain operational and efficient.

About Arabian Private Holdings
Arabian Private Holdings operates on the belief that significant business challenges require direct partner involvement rather than large, disconnected teams. We handle a selective number of mandates for family groups, government entities, and major corporations, focusing on clarity of thought and rigorous analysis. Our firm is built around a remote operating model, prioritizing the quality of our results and the strength of our client relationships over traditional physical office structures. By maintaining a principal led approach, we ensure that every piece of advice we give is backed by accountability and a thorough understanding of the client business.

What you will do

• Monitor the daily performance of software robots deployed for our Spanish financial services client.
• Identify and document technical errors or logic failures within automated workflows.
• Assist the technical team in resolving minor script issues to maintain continuous operations.
• Create and update clear documentation for existing automation processes to support governance standards.
• Collaborate with principals to report on the performance metrics of specific automation mandates.
• Perform routine checks on system logs to catch potential issues before they impact the client operations.
• Support the transition of manual tasks into automated routines by documenting the step by step logic required.
• Maintain an organized log of all support requests and resolution steps for future reference.

What we are looking for

• A strong foundation in logical reasoning and the ability to break down complex processes into simple steps.
• High standards for written precision, ensuring that all technical documentation is clear and easy to follow.
• Basic familiarity with the concepts of automation or scripting, though specific tool mastery is not required at the start.
• A natural curiosity about how financial systems function and a desire to understand the underlying business logic.
• The ability to work independently in a remote environment while staying aligned with the broader team goals.
• Strong attention to detail, especially when reviewing logs or technical specifications.

How we work
We operate as a fully remote firm, which means we value autonomy and clear communication above all else. Our structure avoids the overhead of traditional consulting, allowing us to focus entirely on the mandates we accept. Working remotely requires a disciplined approach to time and tasks, but it also offers a professional environment focused on output rather than optics. New team members receive direct mentoring from our principals, providing a level of exposure to complex corporate strategy and governance that is rare in entry level roles. We communicate through writing and structured calls, emphasizing clarity and the ability to form a rigorous view on any problem we face.

What the role offers

• Competitive compensation that is attractive for the current market and the entry level nature of the role.
• The opportunity to work on high level mandates for a significant Spanish financial services provider.
• Direct access to firm principals and a culture that prioritizes professional development and mentorship.
• A permanent, full time position within a stable and respected holding company.
• The flexibility and focus afforded by a 100 percent remote working environment.
• A chance to build a career at the intersection of corporate governance and operational technology.