The
Sales Account Coordinator (f/m/d)
plays a key role in supporting sales executives by ensuring smooth account management and efficient day‑to‑day commercial operations. This position acts as a vital link between clients and internal teams, coordinating projects, managing commercial data, and handling routine client inquiries. The role requires strong organizational skills, attention to detail, and the ability to collaborate across multiple functions. By maintaining accurate documentation, supporting client projects, and assisting with administrative and analytical tasks, the Sales Account Coordinator contributes directly to customer satisfaction and sales performance.
Your key responsibilities:
Support Sales Executives with day‑to‑day administration, account management, and commercial activities
Act as a key point of contact for clients, handling routine inquiries and ensuring timely follow‑up
Coordinate client projects and orders, liaising with internal departments to ensure smooth execution
Prepare, maintain, and update commercial documentation, records, and customer data
Monitor contracts, pricing, and agreements to ensure accuracy and compliance
Assist with reporting, data analysis, and sales performance tracking
Support the resolution of customer issues and contribute to continuous process improvement
We offer:
Empowerment to make meaningful contributions while upholding ethical standards.
Opportunities for growth and advancement for those who embrace innovation and take initiative.
Dedication to creating better futures for customers, communities, people, and the planet.
Supportive environment where individuals are empowered to progress and contribute to meaningful change.
You bring:
Bachelor's degree;
3–5 years of experience as a Sales Account Coordinator or in a similar role
Strong computer literacy
In‑depth knowledge and practical application of sales working processes, policies, and rules
Good understanding of the business environment, sales mission, and the respective roles within the sales organization
Ability to develop and maintain effective working relationships with clients, primarily in a back‑office or support capacity; strong team player able to collaborate across multiple functions
Highly organized, rigorous, and detail‑oriented, with proficiency in English, French and the local language
About dsm-firmenich
At dsm-firmenich, we don’t just meet expectations – we go beyond them.
Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.
From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.
And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.
Because real progress only happens when we go beyond, together.
Inclusion, belonging and equal opportunity statement
At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.
We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.
We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.
And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.
Agency statement
We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.
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