Sales Account Manager

Sales Account Manager Easy Apply About us mazeed is a financial management platform that helps businesses automate accounting, simplify tax compliance, and stay ready for e-invoicing through a combination of localized software (SaaS) and Finance-as-a-Service (FaaS). We work with SMEs and growing companies across the GCC, enabling them to operate with clarity, control, and confidence. We are building the infrastructure for the next phase of financial compliance and digital transformation in the region, with a strong focus on e-invoicing and scalable financial operations Job Purpose You will own and grow our partner and channel relationships. Once a partnership is signed, you'll be the person who turns it into real, lasting revenue — building strong relationships with partners and resellers, converting their referrals into new clients, and growing and retaining the accounts you manage. You'll work closely with our FaaS (Finance-as-a-Service) and Customer Experience teams to make sure every client is delivered a great experience and stays with us long term. Note: As this position directly communicates with our cross-border clients, working days will align with UAE work-week calendar. Primary Responsibilities Be the point of contact for our FaaS partners, resellers, and referral sources — keeping relationships strong, active, and productive. Turn partner referrals into closed deals by running the commercial conversations end to end: scoping, proposals, pricing, and closing. Grow existing accounts through upselling and cross-selling additional services and products where they fit the client's needs. Own contract renewals - track expiries, engage clients early, and secure renewals on time. Enable resellers and partners: help them understand our offering and what makes a great referral. Work closely with the operations team to ensure smooth onboarding and high-quality delivery for every client. Coordinate with finance, admin, and operations on quotes, contracts, invoicing, and compliance paperwork. Keep an accurate pipeline in the CRM and share regular updates on partner performance and forecasts aligned with the CRM & Rev Ops. Core Values Being a mazeeder, our promise to customers, internal teams, HR and Leadership is to demonstrate our core values in our daily interactions and quality of work: Integrity Customer Obsession Simplicity Growth Mindset Innovation Empowerment Essential Skills and Qualifications Bacherlors Degree in a relevant discipline 5+ years in B2B account management, partner/channel management, or partner-facing sales, ideally in SaaS, fintech, accounting, or professional services firm. A track record of growing and retaining accounts: renewals, upselling, and expansion. Confident running and maintaining, front-facing conversations with partners and clients — and closing renewals, upsells in certain situations. Strong at coordinating across teams (operations, finance, sales). Organised, with solid CRM discipline and accurate forecasting. Fluent English command Desireable Skills and Qualifications Familiarity with UAE/KSA SME finance, accounting, VAT, Corporate Tax, or e-invoicing. Experience with reseller, referral, or white-label partner programs. A network across UAE free zones, accelerators, banks, or SME-support bodies. Department Commercial Locations Egypt Country Office Remote status Hybrid About mazeed mazeed is an accounting software built for SMEs to simplify everyday financial management. Businesses can easily capture and organize their financial data, from invoices and expenses to payments while staying compliant with tax and e-invoicing regulations. With an AI assistant that helps answer financial questions and surface key insights, mazeed gives business owners clear financial visibility so they can work faster, reduce manual effort, and make smarter decisions. When needed, local financial and tax experts are available to provide additional support. Founded in 2018 Co-workers 100-200