We turn every customer interaction into an opportunity. We connect conversations, customer data and payments with AI Agents so that companies can deliver personal customer journeys at scale: both online and in person.
“The entire customer journey. One platform”
What we value
Every
CM.com
colleague, connects to our
4 shared values
:
Drive & Lead:
You take initiative, make decisions and recognize opportunities. Making mistakes is part of moving forward.
Grow & Learn:
You like to experiment, learn continuously and actively share knowledge and insights with others.
Together & Care:
You value the social side of work, you show genuine interest and care about one another’s well-being.
Speed & Change:
AI fundamentally changes how work is done. You embrace change and you love working in a high paced environment.
The Role
The Sales Development Representative owns outbound lead generation for CM.com's Event marketing and Ticketing products across the DACH region. You will help event organisers build the best fan experiences with CM ticketing, event apps and AI event marketing/service solutions We already work for the biggest names in live events, think of Tomorrowland, Loveland, Ziggo Dome, F1 Dutch Grand Prix, and more.
This is a first or second step in your commercial career, with real autonomy and a clear path forward. The SDR will work directly with Theresa in Berlin (Account Executive), backed by both sales teams in Volkach and all
CM.com
colleagues worldwide.
You will:
Generate qualified leads through outbound calls, personalised emails, social selling, and key industry events
Research prospects and identify how CM.com's AI-powered platform can create value for their business
Master Salesforce, Outreach, and LinkedIn Sales Navigator to consistently hit your targets
Identify key decision makers, qualify budget, and hand off sales-ready opportunities to your Account Executive
Use AI tools actively to improve your own work: experiment, automate, and share what works with your team.
A Bachelor's or Master's degree
Experience in a commercial role, preferably in events (music or sports), technology, or leisure
Driven to build a career in (software) sales — or ready to make your first career switch
Strong communicator who views 'No' as just the beginning and uses creativity to push forward
Fluent in German and English
Genuinely curious about AI: you experiment with tools like ChatGPT or Copilot and you're open to working differently as they improve
Believe you’d be a great fit for this role, even if you don’t tick every box? Reach out to our Recruitment team! We’d be happy to connect and see if we can make it work together.
What we offer
As a
CM.com
club member, you’ll have the following benefits:
Onboarding
: Join our unique 3-days Global Onboarding program in our Headquarters in Breda, a deep dive into the culture of CM.com.
Healthy food:
Daily healthy lunches and snacks to keep you energized.
Effortless commute:
The Shuttle mobility card, commuting allowance and Lease-a-bike options get you where you need to be. We have CM company cars that you can use for client visits as well.
Invest in your future
: A solid pension plan.
Time off:
Recharge with 25 vacation days, plus the option to purchase 10 additional days.
Own your success:
Become a shareholder with our Employee Share Purchase Program.
Your Development
: We support your growth and development through initiatives like the CM Academy, Udemy courses, exclusive meetups with thought leaders, the Young Professional Program, and our own CM Business Adventure (CMBA), ensuring you’re always learning and evolving
Vitality
: Our Vitality Team organizes a year-round vitality program to support a healthy body and mind for all colleagues. Think of stress prevention workshops, ergonomist visit, weekly bootcamps, yoga sessions and our CM sports day.
Together at
CM.com
:
Weekly drinks, board game nights, karaoke throwdowns, yearly ski trip, and more! We have something for everyone.
Our diverse perspectives fuel innovation and drive us forward. We welcome everyone, regardless of age, background, or beliefs.
Before you apply
We work on-site, move fast, and expect you to bring your own thinking. Priorities shift, AI is actively changing how we work and we embrace that reality. If that sounds like a great environment to you, we'd love to hear from you.
Note: For this position, we can only consider candidates who already hold a
permanent
work and residence permit for the offices listed.
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Questions:
- Full name
- Email address
- Resume/CV
- Cover letter
- Phone
- Do you live within commuting distance to our Volkach office?
- Do you require EU visa sponsorship?
- Are you fully proficient in German, both verbally and in writing?
- Why do you feel that this position is a good fit for you?
-
I agree with the privacy statement of CM.com Netherlands B.V. to confirm my application.