Sales Development Representative

NikoHealth is a rapidly growing SaaS company transforming how Durable Medical Equipment (DME) and Home Medical Equipment (HME) providers operate. Our innovative, all-in-one platform streamlines business operations, empowering providers to work smarter and more efficiently. We’re seeking a Sales Development Representative (SDR) to fuel our growth by identifying and engaging potential customers, creating opportunities for our sales team, and being the first point of contact for prospective clients. If you’re an energetic, self-motivated individual with a passion for building relationships and driving results, we'd love to hear from you! What You’ll Do Prospecting & Outreach: Research and identify potential customers within the DME/HME and broader healthcare sectors. Engage prospects through email, phone, and social media to spark interest in NikoHealth’s solutions Qualifying Leads: Conduct initial conversations to understand potential customers’ challenges and qualify leads for the sales team Pipeline Building: Work closely with the Account Executive team to develop and maintain a healthy pipeline of qualified opportunities Appointment Setting: Schedule meetings and demos for the Account Executive team, ensuring a seamless handoff CRM Management: Accurately document and track all prospect interactions in CRM tools like Salesforce or HubSpot Collaboration: Partner with the sales team to support campaigns, provide feedback, and enhance lead generation efforts Continuous Learning: Stay informed on industry trends, product updates, and competitive landscape to effectively communicate NikoHealth’s value proposition What You’ll Bring 1-3+ years of experience in a sales, customer service, or related role Strong communication and interpersonal skills, with a natural ability to build rapport Self-motivation and a goal-oriented mindset, with a passion for exceeding expectations Proficiency in CRM tools (Salesforce, HubSpot, etc.) and an ability to learn new tools quickly Excellent organizational and time management skills Bachelor’s degree or equivalent experience preferred Bonus Points Experience prospecting in the SaaS or healthcare industry Familiarity with DME/HME operations or healthcare technology Why Join Us? At NikoHealth, you’ll kickstart your sales career in a supportive and dynamic environment. This fully remote opportunity lets you balance work and life while making a tangible impact. As a Sales Development Representative, you’ll play a crucial role in our sales cycle by connecting with prospects, generating leads, and helping drive our mission to transform the healthcare industry. Grow with us as we make an impact! This is a remote role, but candidates must be based in the U.S. We are aware that job scams are on the rise. Please be cautious of fraudulent job offers impersonating our company. We will never ask for payment, personal banking details, or sensitive information during the hiring process. All legitimate communication will come from an official email address ending in @nikohealth.com