Sales Development Representative

Role Title: Sales Development Representative Location : Preston PR1 Hours : Mon – Fri 8am to 5 pm, 1 hour lunch Salary : £26,437 - £32,000 per annum, dependant on experience The opportunity : We are building a high-performance Inside Sales Team focused on creating pipeline through proactive outbound activity. As a Sales Development Representative, your role involves: generating conversations and booking qualified appointments for our Business Development Managers. This is a high-volume, phone-first role designed for individuals who enjoy prospecting, opening doors, and creating opportunities. Success in this role is measured by activity, conversations, and meetings booked. The successful candidate will have excellent attention to detail, strong organisational skills and a passion for delivering accurate, high-quality work in a fast-paced and regulated environment. The business: Recycling Lives Services is not a typical recycling company. Since 2008, the business has been structurally built around social value, employing people from disadvantaged backgrounds, partnering with the justice system to reduce reoffending, and delivering environmental excellence at scale. The social mission is not a layer added on top of commercial activity. It is the reason the business operates in the way it does. As a certified B Corp (scoring 103.5 against a business median of 50.9), Recycling Lives Services generated £42.9m in social value in 2024, achieved a 61% reduction in CO2 emissions, and diverted 97% of waste from landfill. 15% of our team have been welcomed through our rehabilitation programmes, and only 6% of people we support reoffend — compared to a national average of over 25%. We operate UK-wide across construction, manufacturing, retail, utilities and public sector markets, offering total waste management, WEEE recycling, and specialist hazardous waste services. Key responsibilities : Outbound Prospecting Conduct a high volume of cold calls and warm calls to targeted prospects each day. Engage decision-makers across target sectors to generate interest and create opportunities. Follow up on marketing leads and inbound enquiries, whilst keeping outbound a priority Appointment Setting Qualify prospects against agreed criteria. Secure and schedule meetings for Business Development Managers. Ensure accurate handover information is captured to support successful meetings. Pipeline Generation Build and maintain a healthy pipeline of leads through consistent prospecting activity. Nurture conversations until they are ready for a meeting. Maintain accurate records of calls, conversations, and outcomes within Salesforce. KPI & Target Delivery Consistently achieve daily, weekly, and monthly activity targets. Meet agreed KPIs around calls, conversations, and appointments booked. Demonstrate a disciplined and proactive approach to pipeline generation. Team Collaboration Work closely with Business Development Managers to ensure a smooth handover of opportunities. Share market intelligence and feedback gathered from conversations with prospects. Contribute to a positive, high-performance sales culture. Measures of Success: High daily call activity.· Strong appointment conversion rates.· A relentless focus on outbound prospecting and continuous improvement. Reliable pipeline generation for the wider sales team. Consistent creation of qualified opportunities. Who you are: We are looking for an energetic and resilient individual with a genuine passion for outbound sales. You enjoy generating opportunities from scratch and are motivated by targets, taking pride in opening new doors and driving results. You are confident picking up the phone, building rapport quickly, and engaging with decision-makers at all levels. You ask insightful questions, handle objections with confidence, and maintain a positive attitude, even when facing rejection. You are competitive, driven, and continuously striving to improve your performance. At the same time, you are organised and disciplined, understanding the importance of following processes and maintaining accurate CRM records. Experience using Salesforce or similar sales tools would be advantageous. Previous experience in outbound sales, telesales, appointment setting, lead generation, or business development is desirable. The benefits: Competitive remuneration package Pensions contribution, 5% employee 3% employer 25 days annual leave, plus bank holidays Free onsite parking Free healthy snacks - weekly fruit boxes Free eye test vouchers Access to free in-house, qualified counselling support Access to free impartial financial advisors Healthcare cash back plan* Access to ethical loan and savings products * Enhanced maternity & paternity pay* Cycle to work scheme* *Employees become eligible after 12 months service. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.