Sales Development Representative

Sales Development Representative About the role We're looking for a Sales Development Representative to generate new business opportunities by prospecting and qualifying leads across multiple channels. You'll be the first point of contact for many future RetailNext customers — reaching out, understanding their needs, and setting up qualified meetings for our Account Directors. The right person is results-driven, organized, and genuinely curious about customer problems. You're comfortable with high-volume outreach, you keep your CRM data clean and current, and you take feedback well as you sharpen your pitch and process. This role is a launchpad: it's built to give you a strong foundation in B2B sales, with a clear path forward into an outside sales role responsible for closing enterprise deals. Reports to: Chief Revenue Officer Location: Remote, US-based What You'll Do Outbound Prospecting & Pipeline Generation Run multi-channel outbound campaigns across calls, email, and LinkedIn to reach target accounts Research target accounts and identify the right decision makers to contact Build and refine personalized outreach sequences, email templates, and calling scripts Maintain a high volume of quality outbound activity every day Build and maintain a healthy pipeline of qualified prospects Qualification & Handoff Run initial qualification conversations to confirm a prospect's needs and fit Schedule qualified meetings for Account Directors to take the conversation further Work closely with the sales team to hand off opportunities smoothly Track and report on prospecting activity and results Sales Skill & Product Development Build a progressively deeper understanding of RetailNext's product suite and how customers use it Sharpen sales methodology and messaging based on what's working in the field Keep CRM records accurate and up to date for every prospect interaction Build a strong base of customer knowledge and use cases to draw on in conversations What We're Looking For Required Strong written and verbal communication skills Results-oriented mindset and comfort working toward outbound targets Ability to manage a high-volume pipeline using CRM tools Curiosity about customer needs and how to translate them into a qualified conversation Comfortable prospecting across phone, email, and LinkedIn Valued but Not Required Previous SDR, BDR, or outbound sales experience Experience with Salesforce or another CRM platform Interest in progressing into a closing sales role Background or interest in retail, IoT, or SaaS analytics What We Offer Clear, defined path from SDR into an outside sales role closing enterprise deals Hands-on coaching from Account Directors as you build core B2B sales skills Early exposure to RetailNext's full product suite and enterprise retail customers from day one Monthly Recharge Day Holiday Exchange Program Best Self Benefit Program Medical Insurance Work from Anywhere up to 90 days