Sales Development Representative SDR

The Work We Do Teciem designs, builds, and delivers treasury and capital markets software solutions for financial institutions worldwide. We serve banks of every size and geography, offering the right setup for the right need. Our solutions are designed to replace multiple disconnected systems with one complete, front-to-back platform, helping customers to capture trading and business opportunities quickly, clearly and with control. We cover the entire trading lifecycle, ensuring that everything - from execution to position keeping, to risk management – runs smoothly. With decades of experience and one of the largest, most diverse client bases in the industry, we turn deep industry knowledge into software that covers most asset classes, meets complex real-world treasury and capital market's needs, and adapts as markets evolve. Job Summary Teciem is looking for a motivated and results-oriented Sales Development Representative, SDR , to support our growth across the Americas. This is an opportunity for an ambitious sales professional to develop their career within a financial technology organization serving banks and other financial institutions. The SDR will identify, engage, and qualify prospective customers through targeted inbound and outbound activities. Working closely with Account Executives and other go-to-market teams, the SDR will help create qualified sales opportunities, build pipeline, and expand Teciem’s engagement with both prospective and existing customers. The successful candidate will be comfortable working independently in a fast-paced environment, managing a high volume of outreach, and engaging senior stakeholders within financial institutions. Essential Duties and Responsibilities Execute targeted outbound calling, email, and social engagement campaigns across new and existing accounts. Generate and qualify sales opportunities in support of Teciem’s pipeline and revenue objectives. Manage assigned demand-generation targets, forecasts, activity levels, and performance metrics. Research target accounts, stakeholders, business priorities, and potential use cases. Identify customer needs and connect those needs to Teciem’s solutions and value propositions. Qualify opportunities based on business need, strategic fit, stakeholder engagement, timing, and commercial potential. Maintain active and relevant engagement with prospective customers through consultative communication. Collaborate closely with Account Executives to prioritize target accounts, define outreach strategies, and ensure effective opportunity handoff. Support both new-logo acquisition and expansion opportunities within existing customer relationships. Accurately record and regularly update prospect, account, activity, and opportunity information in the CRM. Manage customer and internal stakeholder expectations through clear and timely communication. Build productive working relationships with Sales, Marketing, Solution Consulting, Customer Success, and other internal teams. Use sales technologies and data to improve outreach effectiveness, productivity, and conversion. Exercise sound judgment and discretion when communicating with customers and prospects. Perform other related responsibilities as assigned. What You Bring to the Team A customer-focused mindset and a genuine interest in understanding customer challenges. An ownership mentality, with the ability to take initiative and follow through on commitments. Curiosity, resilience, and a willingness to learn from both successes and setbacks. A proactive and hands-on approach to pipeline development. The ability to balance a high level of activity with thoughtful, relevant customer engagement. Strong collaboration skills and a willingness to share information and support colleagues. The confidence to engage professionally with stakeholders at different levels of an organization. A results-oriented attitude supported by disciplined execution and attention to detail. Qualifications Full professional proficiency in English, both written and spoken, is required. Professional proficiency in Spanish is considered an asset but is not required. At least one year of experience in sales, sales development, business development, sales support, customer engagement, or an inbound or outbound contact-center environment is preferred. Experience in banking, financial services, financial technology, or enterprise software is preferred. Demonstrated ability to build and develop professional relationships. Strong prospecting, follow-up, and opportunity-qualification skills. Excellent written, verbal, and interpersonal communication skills. Self-motivated and able to work effectively both independently and as part of a team. Strong time-management, organizational, and decision-making abilities. High attention to detail and a disciplined approach to CRM management. Proficiency with Microsoft Office and familiarity with CRM and sales-engagement platforms. Knowledge of financial institutions, their operating environments, or their technology needs is an asset. No specific degree is required but higher education is a plus. Relevant experience, demonstrated capability, and potential will be considered. Core Competencies Customer focus Action orientation Results delivery Accountability Trust and integrity Situational adaptability Resilience Courage Collaboration Effective communication Technology proficiency Continuous learning Innovation and problem solving Physical Requirements Ability to receive, communicate, and exchange detailed information through written and verbal communication. Ability to use a computer and related business applications for extended periods. The position primarily involves sedentary work and prolonged periods of sitting. Work Environment This is a US-based virtual position . The employee must be able to work effectively in a remote environment and collaborate with colleagues and customers across the Americas. Occasional travel or attendance at customer, team, or company events may be required based on business needs. About Teciem Teciem provides technology and services that help financial institutions address complex business, operational, and technology requirements. Our teams work collaboratively across Sales, Field Operations, Product, Services, and Customer Success to deliver meaningful outcomes for our customers. We value customer focus, accountability, collaboration, adaptability, innovation, and effective communication. Employees are expected to demonstrate these principles in their decisions, interactions, and day-to-day work. Diverse Minds, Shared Ambition At Teciem, we believe that our strength comes from the diversity of our people. Different perspectives, backgrounds, and experiences fuel our innovation and help us build solutions that truly make a difference in the world of financial technology. We’re committed to creating a workplace where everyone feels respected, heard, and empowered to grow. Here, you can bring your whole self to work, contribute your unique ideas, and be part of a team driven by shared ambition. We welcome talent from all walks of life and encourage applications from individuals of all genders, races, ages, abilities, identities, and beliefs. Together, we’re shaping a culture where diversity isn’t just celebrated — it’s essential to our success.