🚀 We're Hiring: After-Sales Engineer (Cloud & Kubernetes)
Are you passionate about cloud technologies, Kubernetes, DevOps, and helping customers succeed?
Our client is looking for an enthusiastic After-Sales Engineer to join a fast-growing technology organization focused on digital transformation and cloud solutions across enterprise environments.
🏠 Work Arrangement
• Fully remote role
• Monday to Friday, office hours - 9am to 6am
• Client site visits required when necessary
What You'll Do
✅ Provide technical guidance, onboarding support, and product training to customers during product trials and implementation
✅ Troubleshoot and resolve technical issues, serving as a key communication bridge between customers and internal teams
✅ Collaborate closely with the sales team to identify opportunities and provide pre-sales and after-sales technical support
✅ Prepare technical proposals, implementation plans, test reports, tender documents, and solution presentations
✅ Gather customer and market feedback to support product enhancement and continuous improvement
✅ Participate in technical workshops, marketing events, and presentations
✅ Build technical relationships and collaborate with industry partners
✅ Manage and resolve customer support tickets effectively
What We're Looking For
🔹 Bachelor's Degree in Computer Science, Computer Engineering, or a related field
🔹 At least 1 year of experience in IT, cloud computing, systems engineering, technical support, DevOps, or related roles
🔹 Knowledge of cloud technologies, container platforms, Kubernetes, or modern IT infrastructure
🔹 Experience in technical support, operations, system implementation, or enterprise project delivery is an advantage
🔹 Strong communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders
🔹 Self-motivated, customer focused, and able to work independently in a remote environment
🔹 Strong analytical and problem solving abilities
Why Join Us?
✨ Work with cutting-edge cloud and container technologies
✨ Exposure to enterprise-scale digital transformation projects
✨ Fully remote working flexibility
✨ Opportunities for professional growth and learning
✨ Collaborative and innovative work environment
If you're excited about cloud infrastructure, Kubernetes, DevOps, and helping customers achieve success through technology, we'd love to hear from you.
📩 Interested candidates are welcome to send their resumes to [email protected]
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