Sales Engineer - LATAM

Description Sales Engineer - LATAM Location: São Paulo, Brazil (Remote) About Frame Security: The world’s most sophisticated cyber threats are now AI-powered. It’s time for security awareness to evolve. Legacy security training is broken. For years, organizations have relied on static libraries of generic, "one-size-fits-all" content that fails to prepare employees for modern attacks like deepfake executive impersonations, AI-driven social engineering, or "vibe-coded" application threats. At Frame Security, we aren't just building another training library; we are setting the new standard for security awareness. Our AI-native platform learns an organization’s unique DNA, its policies, tools, roles, and risks, to generate personalized training and hyper-realistic simulations in minutes. From developers practicing secure coding in Java to finance teams defending against AI-generated voice phishing (vishing), we deliver training that actually reflects an employee’s real work. Join us as we build the engine that protects the human layer of every organization in the AI era. Job Summary: Frame Security is seeking a highly energetic, versatile, and technically proficient Sales Engineer to join their building Sales Engineering team. This role is a hands-on, dynamic role, primarily focused on providing essential pre-sales technical solutions to our customers and resellers with the goal of logo acquisition. Beyond the initial sale, the Sales Engineer will own the customer onboarding process and act as the technical authority, proactively identifying optimization opportunities within the LATAM markets. Key Responsibilities: Partner with Sales and Channel teams to lead deep-dive discovery sessions, uncovering complex customer pain points and architecting tailored security solutions. Design and execute high-impact demos and Proof of Concept (PoC) evaluations that clearly communicate Frame’s value and secure technical buy-in from key stakeholders. Lead the post-sale implementation strategy, serving as the primary technical consultant to guide customers through initial setup, maintaining a high standard of customer satisfaction. Lead the post-sale implementation strategy, serving as the primary technical consultant to guide customers through initial setup and ongoing usage of the platform.. Act as the technical backbone for our reseller partners, providing the training and support necessary to scale our market presence and ensure partner-led success. Success Metrics: Sales cycle New logo acquisitions Customers onboarded Requirements Required Skills & Experience: Fluent in English, Spanish and Portuguese 2-5 years of experience in Pre-Sales/Post-Sales or "Founding SE" roles. Technical background with hands-on experience in enterprise IT environments, including identity management (Entra ID, Okta), SSO/SAML configuration, domain whitelisting, and customer-facing integrations. Experience in AI-driven Cybersecurity and SaaS companies. A "bias for action" mindset-comfortable navigating ambiguity and taking initiative. Demonstrated ability to build technical playbooks, POC templates, and demo environments from the ground up. Experience with identity providers (Okta/Azure AD), email infrastructure (M365/Google Workspace), and API-based integrations. A proven collaborative and clear communicator, with the ability to translate complex technical concepts into clear business value.