Sales Manager II - New Business

Sales Manager II Job Description ABOUT SINCH Sinch is pioneering the way the world communicates. More than 200,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION Lead People. Grow Revenue. Own the Email Conversation. We’re looking for a results-driven Sales Manager to join our Sinch team, generate new email customers across our SMB and Mid-Market Email segments. You’ll be responsible for driving new business and revenue growth through Sinch’s leading email solutions, including Mailgun and Mailjet. The ideal candidate brings a strong history of success in the email space and understands the unique challenges businesses face when selecting, implementing, and scaling email delivery, transactional email, and email marketing solutions. If you enjoy developing, a high-performance culture, consultative sales behaviors, and driving consistent revenue growth in the email technology ecosystem, this is a great fit. What You’ll Do You'll be responsible for driving new business and revenue growth across SMB and Mid- Market customers Key Responsibilities • Own revenue performance against monthly, quarterly, and annual targets • Drive sales of Sinch Email solutions, including Mailgun and Mailjet, by effectively position solutions against customer business and technical requirements • Leverage your expertise in email delivery, transactional email, email marketing, deliverability, APIs, developer-focused solutions, and customer engagement use cases • Be prepared to be coached through regular 1:1s, pipeline reviews, deal strategy sessions, call coaching, and performance feedback • Establish clear expectations around sales activity, pipeline generation, opportunity management, forecasting, and revenue attainment • Develop and execute strategies to improve pipeline generation, conversion rates, sales velocity, average deal size, and overall productivity • Maintain accurate and predictable forecasting through disciplined pipeline and opportunity management • You'll be responsible for consistent execution of Sinch and Email sales methodologies, processes, and tools • Collaborate cross-functionally with Marketing, Sales Operations, Customer Success, Product, Solutions Engineering, and other teams to improve the customer journey and accelerate revenue growth What You Bring • Experience in a SaaS, technology, or high-growth environment • Strong history of working in the email technology space, with a deep understanding of email delivery, transactional email, email marketing, deliverability, APIs, and related customer use cases • Proven ability to consistently achieve or exceed revenue targets • Strong understanding of pipeline management, forecasting, sales methodology, and performance management • Ability to analyze sales data and translate insights into actionable strategies • Strong consultative selling skills and the ability to navigate through complex business and technical sales conversations • Strong communication, collaboration, and relationship-building skills • Comfortable operating in a fast-paced, data-driven environment while balancing strategic priorities with day-to-day execution REQUIREMENTS • A bachelor's degree and a minimum of 4 years of related experience, including sales SaaS experience; or an advanced degree with relevant experience; or equivalent work experience. • Proven track record of achieving or exceeding revenue targets. • Previous experience selling email technology, email marketing, email delivery, marketing technology, SaaS, or related solutions. • Strong understanding of the email ecosystem, including transactional email, email APIs, email deliverability, email marketing, and customer engagement. • Strong analytical skills with the ability to use sales performance data to identify trends, diagnose challenges, and develop strategic action plans. • Proficiency in CRM software, sales engagement platforms, forecasting tools, and other sales technology. • Experience managing sales pipelines, forecasting revenue, and driving consistent sales execution. • Strong understanding of consultative selling, discovery, opportunity management, and closing methodologies. PREFERRED REQUIREMENTS: • Experience working with SMB and Mid-Market SaaS sales teams Direct experience selling email platforms such as Mailgun, Mailjet, SendGrid, Postmark, Klaviyo, or similar solutions • Strong knowledge of email deliverability and the technical considerations associated with sending email at scale • Experience selling API-based or developer-focused email solutions • Experience managing high-velocity sales motions and/or a combination of inbound and outbound sales • Experience working with recurring revenue business models and metrics • If you’re a seller who understands email, thrives in consultative selling environment and knows how to consistently deliver revenue growth, we’d love to connect. This role is primarily remote, but candidates must reside near one of our hub locations for occasional collaboration: Atlanta, GA; Chicago, IL; San Antonio, TX; Denver, CO; Seattle, WA OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/ . No matter who you are, we hope you find an exciting path forward - hopefully with us! Benefits • STAY HEALTHY : We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants. • CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. • SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants. • TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. • PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support. • WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters. • MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. The annual starting base salary for this position is $65,000 - $82,000. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications. In addition to base salary, this position is eligible to participate in the Company’s commission plan, with a target commission opportunity equal to 45% of annualized base salary, subject to the terms of the applicable commission plan. This role will be accepting applications until August 18, 2026 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation process.