Company Description
SmartPulse is the customer capture and missed-opportunity recovery platform designed specifically for service businesses, such as plumbers, HVAC companies, and electricians. The platform helps businesses recover missed customer opportunities, respond instantly with intelligent SMS workflows, and turn lost inquiries into booked jobs. Unlike traditional systems, SmartPulse focuses on preventing lost revenue due to missed calls and delayed follow-ups. By seamlessly integrating with existing tools and workflows, SmartPulse enables service businesses to improve lead recovery, boost booking rates, and increase revenue without additional staffing.
Role Description
This is a full-time hybrid role for a Finnish Speaking Sales Development Representative (SDR) based in Helsinki, Finland, with flexibility for remote work. The SDR will proactively engage with potential customers, generate qualified leads, and support sales efforts. Day-to-day tasks involve contacting prospects, identifying business opportunities, managing outreach campaigns, and effectively conveying the value of SmartPulse's solutions to service businesses. This role also requires close collaboration with the sales and business development teams to ensure seamless lead handover and increased conversion rates.
Qualifications
Experience in Inside Sales, Sales, and Business Development
Proven ability in Lead Generation and identifying prospective clients
Strong Communication skills, including verbal and written proficiency in Finnish and English
Self-motivated and results-oriented with the ability to work independently as well as collaboratively
Understanding of service-focused industries (e.g., plumbing, HVAC, or similar industries) is a plus
Proficiency in CRM systems and other sales tools is advantageous
Bachelor’s degree in Business, Marketing, or a related field is preferred
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