Sales Support Assistant

Sales Support Assistant Location: Aylesford / Hybrid Salary/package: £26,000 per annum Contract type: Permanent Hours: Full time, 37 hours per week As a Sales Support Assistant , you will be a valued member of the Global Education Supplies sales team, providing essential support that enables our Account Managers to focus on what they do best: building relationships and growing sales. This is an opportunity to play a key role in a busy and growing team, supporting customers, colleagues and sales activity across the business. This role would suit someone with strong administration skills who enjoys working with data, supporting customers and being part of a commercial team. It offers an excellent opportunity to learn about sales, develop new skills and build a long-term career within a growing organisation. For the right person, this could be a great stepping stone into a future sales role. Who we are Global Education Supplies (GES) is part of the Children & Education portfolio at Commercial Services Group (CSG) , comprising eight complementary brands that serve the global education sector. These include KCS Education, Landscapes for Learning, Maudesport, Gresswell, Timstar, Technology Supplies, Diblio and Educeo. With a customer base spanning more than 90 countries, GES is entering a transformational phase focused on international growth, new product development, marketing investment and operational excellence. Why this role matters You will play a key role in supporting the success of our outbound sales team, ensuring administration, quotations, customer onboarding and account management activities are delivered efficiently and accurately. This is a role where organisation, attention to detail and collaboration are essential, with responsibility for supporting sales activity, maintaining accurate customer information and helping deliver excellent service to our customers. What you’ll be doing Supporting Account Managers with quotations, customer requests and sales administration activities. Preparing and processing quotations to support commercial opportunities and customer enquiries. Managing customer records and maintaining accurate CRM information. Supporting the onboarding of new customers and Multi Academy Trusts. Coordinating account set up activities with Credit Control and internal teams. Processing project orders and ensuring information is entered accurately into business systems. Researching competitor pricing and supporting the preparation of customer quotations. Building knowledge of our product ranges and identifying suitable alternatives where required. Working closely with colleagues across sales and customer service teams to support business growth. What we’re looking for Proven experience in an administration, sales support, customer service or office-based support role. Strong organisational and data entry skills with excellent attention to detail. The ability to manage multiple tasks and priorities in a busy environment. Confidence using Microsoft Excel and other Microsoft Office applications. The ability to learn new systems, products and processes quickly. An interest in sales, customer relationships and commercial environments. A positive attitude, eagerness to learn and a desire to develop your career. A proactive and solutions-focused approach. What you’ll get in return Salary of £26,000 per annum. 25 days annual leave, rising in line with policy for the role. Birthday Day Off. One concessionary day during the Christmas period. Pension scheme with 4% employer contribution. Life assurance cover. Access to Learning & Development opportunities via our CSG Academy. Hybrid working with an expectation to attend the office regularly for training, team collaboration and business activities. Employee cash plan. Employee discounts and perks scheme including retail and gym offers. Wellbeing support including EAP, counselling services and occupational health support. Annual volunteer day. Referral scheme Why CSG? CSG is the UK’s largest local authority-owned trading company (LATCO), generating over £700 million in revenue per annum and supporting more than 16,000 education and public sector customers globally. We are growing through a combination of organic development, acquisitions and strategic partnerships. Our 35+ businesses deliver services across education, IT, HR, legal, energy, procurement and more, all focused on delivering meaningful impact. As a locally owned organisation, we take pride in reinvesting a significant proportion of our profits into frontline services, helping strengthen the communities we serve. Inclusion & Accessibility We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds. As a member of Inclusive Employers with Silver Accreditation, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues. We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any. Department Sales and Marketing Locations Aylesford Remote status Hybrid Yearly salary £26,000 Portfolio Children & Education Brand GES DBS Vetting Required? Not required About Commercial Services Group Commercial Services Group is one of the leading providers of procurement and support services to education and public sector customers globally. Serving over 15,000 customers, CSG is committed to providing an excellent customer and user experience underpinned by social value and a committed and empowered workforce. Founded in 1928 Co-workers c1800 Turnover Over £800M