Sales Support Manager

Description Sales Support Manager Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Your role on the team: Conduct spot quoting for new clients in alignment with company pricing strategies Collaborate with product leads, utilize G-R8 (GEODIS global rate database for Air and Ocean), and coordinate with overseas offices to develop strategic quotes for prospective clients Manage small multi-lane bids efficiently to secure new business opportunities Update Freight of All Kinds (FAK) rate shells regularly to ensure accurate pricing information Utilize carrier websites to update and maintain active client rates, ensuring competitiveness in the market Facilitate the distribution, collection, and management of new account documentation and setups, including Power of Attorney (POA's), credit applications, etc. Provide support to designated client contacts, assisting with documentation setups to onboard new clients effectively Act as a point of escalation for client issues, ensuring timely resolution and maintaining high levels of customer satisfaction Collaborate with commercial/product teams to make pricing margin decisions in line with company guidelines Provide proactive support to strategic new clients, offering corrective actions and exceptional customer service to foster long-term relationships What you need: 5 years experience preferred Strong understanding freight logistics and pricing structures Knowledge of MODE routing and pricing basics Understanding of sales operational flow Strong organizational skills Ability to communicate effectively with multiple teams, clients, etc. Attention to detail Ability to multitask What you gain from joining our team: Access wages early with the Rain financial wellness app Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment Health, dental, and vision insurance after 30 days of employment 401k match Paid maternity and parental leave Access to career development, employee resource groups, and mentorship programs Employee discounts Access to employee perks like fitness class discounts and free access to a relaxation and meditation app Free financial wellness programs Daycare discount program Opportunities to volunteer and give back to your community + more! Join our Team! Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview! OR Text DELIVER to 88300 to apply!