Salesforce Administrator

Overview Who We Are Because health is personal. That's why Personify Health created the first and only personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. We serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes. Together, our team is on a mission to empower people to lead healthier lives. Learn even more about the work that drives us at personifyhealth.com. Responsibilities Ready to Make an Impact? We are seeking a detail-oriented and proactive Salesforce Administrator to manage, maintain, and optimize our Salesforce Sales Cloud platform. The ideal candidate will serve as the primary point of contact for Salesforce-related needs, ensuring the system supports our client operations and sales processes efficiently while maintaining data integrity, security, and an optimal user experience. What You'll Do Manage day-to-day configuration, support, maintenance, and improvement of the Salesforce Sales Cloud platform Handle all basic administrative functions including user account maintenance, roles, profiles, permission sets, public groups, OWD, and sharing rules Create and maintain fields, page layouts, record types, dashboards, and reports Build and maintain business process automation using Flow (Screen Flows, Record-Triggered Flows, Scheduled Flows), including migrating legacy Workflow Rules and Process Builder automations to Flow Perform regular data audits, deduplication, and data cleansing to maintain data quality Handle data management tasks including imports, exports, mass updates, and backups Serve as first point of contact for troubleshooting Salesforce issues, working with users to resolve problems in a timely manner Manage user setup, deactivation, roles, profiles, and license assignment Coordinate and manage system upgrades, seasonal releases, and sandbox refreshes/testing Evaluate new Salesforce releases and AppExchange applications, and make recommendations for adoption where appropriate Support and administer integrations with third-party sales tools (e.g., HubSpot, LeanData, ZoomInfo, Sales Navigator, Form Assembly) Assist in training new users and grow the Salesforce skill set across the organization Document processes, workflows, and system configurations to support knowledge sharing Collaborate with stakeholders across Sales, Marketing, and Customer Success to gather requirements and translate business needs into scalable Salesforce solutions Ensure compliance with data governance, security, and privacy policies Manage AppExchange application implementations and integrations Qualifications What You Bring to Our Team Experience & Education Minimum 3 years of hands-on Salesforce Administration experience Salesforce Certified Administrator credential required Bachelor's degree in Business, Information Systems, Computer Science, or related field preferred (or equivalent practical experience) Technical Skills Strong understanding of Salesforce architecture, data model, and best practices Proficiency with Flow (required) — must be comfortable building and maintaining Screen Flows, Record-Triggered Flows, and Scheduled Flows to support sales process automation Working knowledge of Validation Rules and Approval Processes Experience with reports, dashboards, and data visualization Strong familiarity with Sales Cloud (pipeline management, opportunity/lead processes, forecasting) Experience with data management tools (Data Loader, Data Import Wizard) Understanding of security models (roles, profiles, permission sets, sharing rules) Preferred Qualifications Familiarity with third-party sales tech platforms such as HubSpot, LeanData, ZoomInfo, or Sales Navigator Experience with Salesforce Einstein / AI features (Einstein Lead Scoring, Einstein Activity Capture, Sales AI, etc.) Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder) a plus Experience with AppExchange app evaluation and implementation Basic understanding of Apex and Visualforce (not required, but a plus) Experience with change management and release processes (sandboxes, deployment tools) Soft Skills Strong analytical and problem-solving abilities Excellent communication skills, with the ability to translate technical concepts for non-technical stakeholders Highly organized with strong attention to detail Ability to manage multiple priorities and work independently Benefits The Highlights: Competitive base salary and benefits effective day one Comprehensive medical and dental through our own health solutions (yes, we use what we build) Unlimited PTO—rest and recharge time is non-negotiable Mental health support, retirement planning, and financial protection Professional development with clear career progression and learning budgets Mission-driven culture where diverse perspectives drive real impact on people's health Want the full picture? Visit personifyhealthbenefits.com to explore our complete benefits package, wellness programs, and other employee perks. Compensation: This position offers a base salary range of $105,000 - $110,000, depending on location, skills, and experience. You're eligible for our full benefits package starting day one. Our Commitment: Personify Health is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive—because diversity is core to who we are and critical to our work in health and wellbeing. Stay Safe: Personify Health will never ask for payment or sensitive personal information like social security numbers during hiring. All official communication comes from verified company email addresses and or our secure applicant tracking system. Suspicious requests? Report them to [email protected]. View all legitimate openings at personifyhealth.com/careers.