Salesforce Manual QA+ Agentforce(Must)- 4-6yrs

About Us Infrabyte Technology Solution combines expertise and experience as a Salesforce Partner. The company’s speciality guides its customers through the transformation process by advising them on the best strategies for the implementation of Salesforce solutions. Customers’ needs can be met ad-hoc through customer configuration or customisation. The consultants, business analysts and developers have a large number of certifications and are therefore ready to design and implement the most innovative and complex projects in the field of salesforce technology. Job Description This is a remote position. Job Description: Salesforce Manual QA + Agent Force Location: Remote Experience Level: 4 + Years Mode of hire - CW Job Description- Key Responsibilities •Design and execute test strategies for Salesforce Agentforce implementations. •Validate AI agent conversations, topics, actions, prompts, and business workflows. •Perform Functional, Regression, Integration, System, UAT, and End-to-End testing. •Test Agentforce integrations with Salesforce Clouds and third-party applications. •Validate AI-generated responses for accuracy, relevance, compliance, and business outcomes. •Create and maintain test cases, test data, and automation suites. •Perform API testing using Postman or similar tools. •Validate Data Cloud integrations and data synchronization. •Conduct conversational AI testing, chatbot testing, and prompt validation. •Execute performance, reliability, and scalability testing of AI agents. •Collaborate with Business Analysts, Developers, Solution Architects, and Product Owners during Agile delivery cycles. •Track defects using Jira and participate in sprint ceremonies. •Ensure production readiness through smoke testing and release validation. Required Skills Salesforce •Sales Cloud •Service Cloud •Experience Cloud •Data Cloud •Agentforce •Flows and Automation •Security Model •Reports & Dashboards Testing •Functional Testing •Regression Testing •Integration Testing •End-to-End Testing •UAT •API Testing •Data Validation Testing •Performance Testing •Conversational AI Testing •Chatbot Testing Tools •Jira •Postman •ACCELQ / Selenium (preferred) •Salesforce Developer Console