Salesforce Strategic Consultant

We’ve been forging digital transformation through the lens of Salesforce for 20+ years for 3,000+ customers across the globe. We are a Summit status, Marketing Cloud Full Stack Partner. We are a cross-cloud shop with an emphasis on Agentforce, Data Cloud, Loyalty Cloud Personalization, Intelligence, Marketing Cloud Engagement, Service Cloud, and Sales Cloud. We accomplish incredible digital transformation for our customers with incredible people. We’ve always held to the fact that talent trumps location, but culture trumps talent. We care about our people and we care about our customers. About the Role: We are currently seeking an experienced Strategic Consultant to support our enterprise clients. Your role will be critical in helping clients to optimize ROI and brand advocacy leveraging the Salesforce Clouds and related tools. We do this by understanding business requirements and program goals, making recommendations in line with digital marketing best practices and innovations, and aligning those initiatives with the capabilities in Salesforce and integrated platforms. A successful Strategic Consultant will feel comfortable and confident working with marketing professionals from enterprise corporations on initiatives such as strategic planning and roadmapping, campaign planning, audience targeting and personas, personalization across channels, analysis of marketing KPIs and ROI, email deliverability, testing strategy, and making general recommendations for marketing program improvement. Duties & Responsibilities: In this position, you will be aligned to a client or multiple clients as their Salesforce strategy expert. You will provide consultative guidance on topics including: Creating client-customized, vision-to-value roadmaps that include Marketing + AI + Data + CRM Consulting clients through Salesforce-related business transformations Promoting a measurement- and data-driven culture, establishing critical benchmarks and strategies for measuring success Serving as an expert in marketing best practices, coordinated and personalized across email, digital display advertising, SMS, push, and social Supporting campaign ideation Leveraging data and marketing automation for improved personalization and relevancy Using AI to gain efficiencies, bolster insights, and improve customer experiences You will also be responsible for: Being a client advocate, visionary, evangelist, storyteller, and subject matter expert Analyzing program performance and providing actionable insights Supporting Quarterly Business Reviews and Customer Journey Mapping workshops Providing support as needed to the Sales and Marketing teams Staying up-to-date on the latest in digital marketing technology, data management, and Salesforce features and capabilities Developing thought leadership, championing ListEngage POVs and solutions Being comfortable with ambiguity and an ever-evolving digital landscape Education & Experience Requirements: Five+ years of experience in a marketing role Salesforce Marketing Cloud experience Outstanding written communication skills Excellence in creating compelling proposals and solution visualizations Experience in the design and facilitation of workshops Experience in cross-channel marketing, particularly email, SMS, and digital advertising Expertise in creating strategies to measure success, and then creating, analyzing, and communicating performance reporting Undergraduate degree required (ideally in Business or Marketing) Ability to work in the United States Preferred Experience: Salesforce Marketing Cloud certifications/accreditations, which may include: Marketing Cloud Engagement Email Specialist, Administrator, Consultant, and/or Developer Marketing Cloud Account Engagement Specialist/Consultant Data Cloud Certification Marketing Cloud Personalization Accreditation Marketing Cloud Intelligence Accreditation Prior agency experience Retail, loyalty, and ecommerce experience Experience with marketing platforms and technologies such as: CDPs, ESPs, CRMs, BI platforms, web analytics platforms, inbox placement tools, ecommerce platforms, social listening/publishing tools, generative AI tools, etc. Salesforce Sales Cloud, Service Cloud, Tableau, and/or Commerce Cloud experience Email deliverability experience Knowledge, Skills & Abilities: Excellent presentation skills and executive presence Positive, customer-centric attitude Ability to create and analyze campaign performance reporting Curious, problem-solving nature Proven leadership abilities Ability to drive success among cross-functional teams, working with multiple clients and competing priorities What We Offer: Competitive salary and performance-based incentives Comprehensive benefits package, including health, dental, and vision insurance Opportunities for professional development and career growth A collaborative and inclusive work environment Fully remote work arrangements If you’re interested, so are we! Send your resume our way, and we’ll contact you for a phone interview if you meet qualifications At ListEngage, we aim to change the world by challenging the traditional consulting model by building a flexible, delivery focused organization that can deliver on the promise that we have made to each other. We are an equal opportunity employer and love diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.