Greetings from Syntax (https://www.syntax.com).
Syntax is a leader in providing Cloud and Managed Services to businesses across North America, South America, Europe, Pacific .Syntax’s cloud offerings, including their best-in-class Enterprise Cloud for ERP, continues to grow and accelerate; a unique offering that safely hosts and manages critical business applications. Syntax partners with global IT leaders such as Oracle, IBM, and others.
We have an urgent requirement for the position of SAP MM Consultant.
Job Type: Permanent
Experience: 6+years
Skills: SAP MM, SAP QM, S4Hana
Location: Remote-India
Job Title: SAP MM Consultant
Notice: Preferred Immediate joiners
Job Summary
We are looking for an experienced SAP MM-QM Consultant to provide production support for critical business operations and handle P1 and P2 priority incidents. The role requires strong functional expertise in SAP Materials Management (MM) and Quality Management (QM), with the ability to analyze, troubleshoot, and resolve high-priority issues within SLA timelines.
The consultant will work closely with business users, cross-functional teams, and technical teams to ensure smooth functioning of procurement, inventory, and quality processes in the SAP environment.
Key Responsibilities
Production Support & Incident Management
- Handle P1 and P2 priority tickets related to SAP MM and QM modules.
- Ensure timely resolution of incidents in line with agreed SLA/KPI targets.
- Perform root cause analysis (RCA) for recurring production issues and propose preventive actions.
- Coordinate with ABAP, BASIS, integration, and business teams for issue resolution.
- Support ticket triage, impact assessment, prioritization, and escalation management.
SAP MM Functional Support
- Provide support for procurement and inventory management processes including:
- Purchase Requisition
- Purchase Order
- Goods Receipt / Goods Issue
- Invoice Verification
- Vendor Master
- Material Master
- Inventory Management
- Stock Transfers
- Subcontracting and Consignment processes
- Analyze and resolve issues related to pricing, account determination, and release strategies.
- Support integration points between MM and FI/SD/PP modules.
SAP QM Functional Support
- Provide support for Quality Management processes including:
- Inspection Planning
- Inspection Lot Processing
- Results Recording
- Usage Decision
- Quality Notifications
- Master Data related to QM
- Troubleshoot issues in procurement quality, in-process quality, and goods receipt inspection.
- Support integration between QM and MM/PP for end-to-end business process continuity.
Configuration & Process Support
- Analyze business requirements and perform minor configuration changes where applicable.
- Support testing and validation of fixes, enhancements, and transport movements.
- Work with development teams for functional specifications, defect analysis, and custom enhancement support.
Documentation & Compliance
- Prepare and maintain incident resolution documents, RCA reports, and knowledge articles.
- Follow ITIL-based incident, problem, and change management processes.
- Ensure business process continuity and compliance with organizational standards.
Required Skills
- 6–8 years of experience in SAP MM and QM functional consulting/support
- Strong experience in production support and handling P1/P2 tickets
- Good knowledge of SAP MM processes:
- Procurement
- Inventory Management
- Invoice Verification
- Material Master and Vendor Master
- Good knowledge of SAP QM processes:
- Inspection Lot
- Results Recording
- Usage Decision
- Quality Notifications
- Experience in issue analysis, business troubleshooting, and functional testing
- Strong understanding of integration between MM, QM, FI, SD, and PP
- Experience with ticketing tools such as ServiceNow, Jira, or Remedy
Preferred Skills
- Experience in SAP S/4HANA environment
- Exposure to Fiori applications related to MM/QM
- Knowledge of interfaces, batch management, and valuation processes
- Familiarity with change management and release processes
- Understanding of ITIL support framework
Education
- Bachelor’s degree in Engineering, Supply Chain, Information Technology, Business, or related discipline
If interested in above job, please share your updated profile and below details to [email protected] for further processing.
Full Name:
Total Exp:
Exp in SAP MM:
Exp in SAP QM:
Exp in S4Hana:
Certifications if any:
C.CTC:
E.CTC:
Notice Period (Last working date if relieved):
Reason for relieving:
Current Location:
Have you attended interview with Syntax earlier(Y/N):