Role Summary: Independently delivers HRIS module configurations, manages client interactions, and contributes to project delivery with growing functional expertise. Key Responsibilities: Requirements Gathering & Design: Liaise with client SMEs to gather business requirements and document functional specs. Advise clients on system design options and HRIS best practices. Configuration & Data Migration: Configure and test modules to meet client requirements. Perform or support data migration activities as required. Client Engagement: Conduct end-to-end demos and UAT walkthroughs for client review. Collect and process feedback to drive system changes. Training & Documentation: Deliver end-user training on different modules. Prepare BRDs, training materials, and all project documentation. Post-Go-Live Support: Resolve post-implementation issues within agreed SLAs. Implement minor enhancements based on client feedback. Functional Competency: Requirement Gathering: Documents clear business needs during workshops with moderate guidance. F unctional Expertise: Configuring and troubleshooting with growing confidence. Behavioural Competency: Consulting Skills: Leads workshops and extracts insights from discussions. Communication: Conveys ideas clearly and keeps stakeholders informed. Task Ownership: Manages own responsibilities with minimal reminders. Attention to Detail: Reviewing work carefully, reducing avoidable mistakes. Client Orientation: Balances client requests with solution feasibility. Problem Solving: Analyzes root causes and proposes solutions for common issues. Bachelor's degree from a recognized institution. 4–7 years of HRIS experience; minimum 3 full-cycle implementations. Deep expertise in one or more HRIS modules (Core HR, Talent Acquisition, Talent Management, Payroll etc). Strong communication, leadership, and client management skills. Certifications: SAP SuccessFactors Certification (required).
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