Scholarship Support Specialist

Department Overview: The Division of Enrollment Management (DEM) believes in our ability to contribute towards an ecosystem of innovation. Through this relentless desire for bold ideas, DEM leads a comprehensive strategic enrollment approach to attract, enroll, support, and graduate the most talented students. We foster equitable and seamless experiences, value research in practice, engage in responsible stewardship, provide inclusive support, collaborate, and increase access to higher education to accomplish our goals. With students firmly at the center of our actions, decisions, processes, and services, our work helps to deliver the impact of UW-Madison as a world-class institution that enriches communities across the globe. The Division is comprised of a dedicated team of over 400 employees and includes the Office of Admissions and Recruitment, the Office of Student Financial Aid, the Student Success Through Applied Research (SSTAR) Lab, and the Office of the Registrar. DEM invests in the professional growth of their team members and is committed to the highest standard of service for students,colleagues, visitors and other stakeholders. Team members will serve as role models by practicing exemplary, respectful and inclusive behaviors in all of our interactions Anticipated Start Date: 09/01/2026 Anticipated End Date (If Applicable): Remote Work Eligibility Detail: Partially Remote Anticipated Hours Per Week: Minimum: 10 Maximum: 20 Schedule: Flexible - Between 10 hrs/wk - 20 hrs/wk Salary/Wage Range/Lump Sum: Minimum: $17.50 Maximum: $20.00 Number of Positions: 1 Qualifications: Must be current Graduate student at UW-Madison (or beginning Graduate career in Fall 2026) Successful candidates should have strong organizational and problem-solving skills. Individuals should have strong interpersonal skills, demonstrated ability to work collaboratively, and strong technical background and skills. Preference for candidates with scholarship administration, product management, and/or financial aid experience. Knowledge, Skills & Abilities : Successful candidates should have strong organizational and problem-solving skills. Individuals should have strong interpersonal skills, demonstrated ability to work collaboratively, and strong technical background and skills. Preference for candidates with scholarship administration, product management, and/or financial aid experience. Position Summary/Job Duties: 50% - Lead training, onboarding, and support efforts for Wisconsin Scholarship Hub (WiSH) users, forging new partnerships and maintaining existing relationships with key scholarship stakeholders across campus. 30% - Help manage scholarship service account, answering inquiries from students, parents, scholarship administrators, etc 20% - Contribute to the planning and implementation of strategic scholarship policies and practices rolled out to campus scholarship community. Physical Demands: N/A Institutional Statements: Equal Employment Opportunity Statement: UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce. Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world. For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu Accommodation Statement: If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/