Screening Case Holder

**Please note that there are multiple contract types available for this role**. About the team and what we do The Screening department is the first stage in the NMC’s fitness to practise process. You will be part of a small legal team where you will consider the concerns raised about our registrants, advising whether regulatory action is required or if further information is needed before a decision can be made. This is a key role in helping us to ensure the public is well protected. Your role and impact We are recruiting for multiple 12-month fixed term Screening Case Holders to join our dynamic and innovative department. The successful candidates will be responsible for the case management of a range of complex and challenging cases through the initial stages of Fitness to Practise. You will be key in communicating and engaging with internal and external stakeholders, delivering high standards of customer care and puts people at the heart of what we do. Case Holders will work with stakeholders to obtain relevant information and evidence that will enable Screening Decision Makers to assess whether regulatory action is required. What you’ll bring We are looking for individuals with: Experience of managing a caseload or large varied portfolio of work. Experience of working as part of a team and independently, to deliver against individual targets and organisational objectives. Experience of working to strict timescales. Experience of identifying and managing risk in your day-to-day work. Demonstrable experience of communicating by telephone, emails and letters. Experience of delivering exemplary customer care in a fast paced and challenging environment. Salary Details London - £30,587 - £33,985 Edinburgh - £28,445 - £35,832 Please note that this role requires you to review and work with sensitive and distressing material relating to fitness to practice cases and you will be given the appropriate support to deal with this material. Benefits 30 days annual leave Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions Life Insurance – 4 x current salary Hybrid working Enhanced Maternity and Paternity Leave 24 Hours Employee Assistance Programme Cycle to Work Scheme Perkbox membership Subsidised restaurant in our Portland Place office Season ticket loans Additional Information The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post. Hybrid Working Policy We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working. Our Pay Policy It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request. For our internal colleagues, you will be paid in accordance to our internal pay policy. Reasonable adjustments We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us. Screening and vetting All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.