Scrum Master – Senior

Scrum Master – Senior Overview: SOFTSWISS is hiring a Scrum Master to support our engineering teams. You’ll work closely with Engineering Managers, Product Managers, Architects, and development teams to improve Agile delivery, increase transparency, and support predictable product outcomes. About Product: iGaming Platform: With our strong technical team, SOFTSWISS has created a secure iGaming platform that ensures the highest quality of service to clients worldwide. Through constant innovation, the iGaming Platform Team strives to maintain its competitive edge through state-of-the-art technology, providing clients with an unparalleled experience at any given time. Purpose of the Role: Your work will help teams identify blockers early, manage dependencies effectively, and build a culture of continuous improvement through clear processes, practical metrics, and regular retrospectives. This role suits someone who leads with trust, supports teams effectively, and takes a practical approach to improving Agile delivery in a fast-growing technology environment. Key Responsibilities: Facilitate Scrum ceremonies and Agile processes. Coach engineering teams and stakeholders on Agile principles, and best practices. Identify and remove blockers that impact team progress and delivery commitments. Support cross-team coordination and dependency management. Drive continuous improvement through retrospectives, delivery metrics, and team feedback. Promote transparency around progress, risks, priorities, and commitments. Required Experience: 3+ years of experience as a Scrum Master in software development teams. Strong knowledge of Scrum, Agile methodologies, and team delivery practices. Experience supporting multiple engineering teams in a technology environment. Excellent facilitation, coaching, and stakeholder management skills. Hands-on experience with Jira and Agile delivery metrics. Practical experience using AI tools in day-to-day work. English – intermediate (B1); Russian – Native. Nice to Have: Experience working with Platform teams. Knowledge of LeSS or other scaled Agile practices. Our Benefits: Private health insurance Sports benefits Comprehensive Mental Health Program Free English lessons (online) Local language courses Paid time off Maternity leave support Referral program rewards Upskilling, internal workshops, and participation in professional conferences and corporate events Department CDO / Delivery Role Scrum Master Locations Warsaw, Poland, Poznan, Poland, T'bilisi, Georgia, Belgrade, Serbia Remote status Fully Remote Employment type Full-time