Security Solutions Engineer

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together What is the role As a Security Solutions Engineer you will be responsible for the deployment, configuration, and ongoing support of New Era Technology's enterprise and managed services security solutions. You will play a key role in maintaining and improving security across endpoint, identity, network, and cloud environments while working closely with global IT, security, and compliance teams. The following include but may not be limited to the responsibilities of the Security Solutions Engineer: Deploy, configure, and maintain endpoint detection and response (EDR/XDR), email security, and network security solutions. Build, tune, and optimize detection rules, alert policies, and automated response playbooks using Microsoft Defender, Microsoft Sentinel, and related security platforms. Support the onboarding of acquired entities into New Era's standard security stack. Monitor security alerts and dashboards, investigate events, and escalate security incidents as required. Assist with incident response activities, including containment, remediation, and recovery efforts. Perform health checks to ensure security tools, agents, and alerting systems are functioning effectively. Administer identity security controls, including Multi-Factor Authentication (MFA), Conditional Access, and Privileged Access Management (PAM). Support vulnerability management activities, including scanning, tracking remediation efforts, and security reporting. Collaborate with infrastructure, applications, and governance teams to implement security best practices. Support compliance initiatives, audits, security assessments, and evidence collection for frameworks such as ISO 27001 and SOC 2. Maintain security documentation, procedures, and operational runbooks. Research emerging security threats and recommend proactive mitigation strategies. Work Set-up / Work Schedule Remote 8AM - 5PM EST Who we are looking for Successful candidate must possess: 3+ years' experience in Security Engineering, Security Operations, or IT Security. Experience with Microsoft Defender, Microsoft Sentinel, and EDR/XDR platforms. Knowledge of vulnerability management tools such as Tenable or Qualys. Experience with Microsoft 365, Azure, and hybrid environments. Understanding of MFA, Conditional Access, and identity security. Basic PowerShell, KQL, or automation scripting skills. Strong troubleshooting, communication, and collaboration skills. Microsoft Security certifications (SC-200, SC-300, SC-100) is a plus. CompTIA Security+ or CySA+ Preferably has MSP experience. Exposure to ISO 27001, SOC 2, or similar compliance frameworks. What we offer Day 1 HMO + 1 free dependent Health and Wellness Reimbursement Benefits Sunlife Group Insurance Company Salary Loans Government contributions Assistance with government loan payments 13th month pay Night differentials pay Holiday pay (for hours worked on holidays) Mandated Leaves Work equipment provided New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”). View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/ We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com . If you suspect fraudulent activity, please contact us immediately at [email protected] .