Senior Account Manager

Drive AI transformation within the world’s most strategic enterprises. Ready to own and expand relationships with global enterprise customers while delivering real AI-driven business impact? As a Senior Enterprise Account Manager at Coveo, you’ll grow and elevate a portfolio of high-value strategic accounts across industries. You’ll help leading organizations unlock measurable value from our artificial intelligence (AI) Platform—partnering with executives, influencing strategy, and shaping long-term success in a fast-evolving technology landscape. As our Senior Enterprise Account Manager, you will: Own and grow a portfolio of enterprise strategic accounts, acting as the primary point of contact and trusted advisor throughout the engagement Build and expand executive-level relationships (C-suite, CIO, senior IT and digital leaders), positioning Coveo as a long-term strategic partner Develop and execute strategic account plans aligned with customer business objectives to drive expansion, retention, and incremental revenue Lead complex global negotiations and navigate procurement processes to close high-value expansion opportunities Collaborate cross-functionally with Customer Success, Marketing, Product, Renewals, and Support to align strategy and maximize customer value Consistently meet or exceed quarterly revenue targets while maintaining high customer satisfaction and long-term retention Here is what will qualify you for the role: 10+ years of experience exceeding quota in enterprise software or Software-as-a-Service (SaaS), with a strong focus on expanding existing accounts Proven experience selling innovative technologies such as artificial intelligence (AI), big data, or cloud solutions to global enterprises Strong executive presence and experience engaging C-suite and senior technology leaders Demonstrated ability to build and manage a strategic pipeline within named enterprise accounts What will make you stand out: Experience managing highly complex, global strategic accounts Strong business acumen with the ability to align technical solutions to measurable business outcomes Ability to influence cross-functional stakeholders internally and externally Thrives in high-growth, fast-paced environments with a collaborative mindset Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable. Send us your application, we want to hear from you! Join the Coveolife! We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background. Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact [email protected] to discuss your needs. #li-remote