Senior Account Manager

Company Description Rowan Digital Infrastructure is focused on transforming how data centers are delivered, from powered shells to build-to-suit data center campuses. The organization is committed to investing responsibly in sustainable infrastructure that supports the growth of hyperscale partners and emerging technologies. Rowan works collaboratively with clients to de-risk and accelerate data center development while maintaining high standards in design, construction, and operations. The company emphasizes environmental stewardship and positive community impact as core elements of every project. Team members join a mission-driven environment that values innovation, reliability, and long-term partnerships.
Role Description The Senior Account Manager is a part-time, remote role responsible for managing strategic client relationships within the data center and digital infrastructure space. This role involves serving as the primary point of contact for key accounts, understanding client business objectives, and developing account plans that align Rowan’s solutions with client needs. Day-to-day responsibilities include leading regular client meetings, coordinating internal resources to address requirements, preparing proposals and presentations, and monitoring contract performance and satisfaction. The Senior Account Manager will track account metrics, identify growth opportunities, and collaborate with internal teams such as operations, finance, and technical experts to ensure successful project delivery. The role also includes maintaining accurate records in CRM tools, providing timely reporting to leadership, and supporting continuous improvement of account management processes.
Qualifications

• Strong client relationship management skills, including experience serving as a strategic partner to enterprise or hyperscale customers.
• Proven background in account planning, contract management, and revenue growth within technology, infrastructure, or related industries.
• Ability to interpret technical information about data centers or digital infrastructure and communicate it clearly to diverse stakeholders.
• Excellent communication, negotiation, and presentation skills, with the ability to influence and build consensus across teams.
• Comfort working independently in a remote environment, managing multiple accounts and priorities with minimal supervision.
• Familiarity with CRM platforms and basic reporting tools; experience using data to track performance and inform decision-making.
• Understanding of sustainability, environmental considerations, or community impact in the context of large-scale infrastructure projects is a plus.
• Bachelor’s degree in business, communications, engineering, or a related field, or equivalent professional experience in account management.
• Experience in the data center, cloud, or digital infrastructure sector is highly beneficial.