Senior Administrator | Investor Services

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices. With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian. Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise. Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients. Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines. What’s In It For You Competitive salary We are globally hybrid (please check the specifics for this role during interview process) Flexible working hours Private Pension Plan fully paid by the company after probation Private medical insurance with Catastrophe cover fully paid by the company Employee recognition program and spot bonuses Purpose of the Job The successful candidate will report into the Manager or Senior Manager of Investor Services. The candidate must understand all aspects of the investor services processes related to each type of fund structure as serviced by Ocorian. To provide professional administration support to a varied portfolio of clients for which Ocorian provides services and to comply with the business' Policies and Procedures at all times. The description of key responsibilities and tasks below is for guidance only and is subject as the role develops. Main Responsibilities Collaborate closely with the CDD/Investor Onboarding team to ensure investors are accurately and efficiently onboarded. Update / review investor data within systems (eFront/Paxus), ensuring accuracy and completeness at all times. Maintain shareholder registers and investor records in line with regulatory and internal requirements. Execute periodic distribution processes (monthly, quarterly, or as required) for a growing client portfolio. Prepare client deliverables in accordance with agreed timelines and client-specific reporting calendars. Ensure high-quality standards and accuracy across all client deliverables. Liaise with Accounting teams to support capital calls, distributions, and other investor-related activities. Ensure FATCA/CRS information is obtained, validated, and maintained in compliance with applicable guidelines, coordinating with the FATCA team and investors as required. Process investor transactions, including subscriptions, redemptions, transfers, and switches, and maintain effective communication with clients and investors. Perform transaction monitoring in relation to capital activity, ensuring compliance with internal controls and regulatory expectations. Prepare and distribute investor statements and related communications. Support investor reporting requirements, ensuring awareness and adherence to deadlines. Ensure compliance with internal policies, procedures, and regulatory requirements. Proactively identify risks and escalate issues to the Manager and Management team where appropriate. Develop an understanding of the regulatory and legal framework (e.g., Companies Act, Securities Act) and client constitutional documents (e.g., LPA). Act as a key point of contact for investor-related queries within the scope of responsibility. Maintain strict confidentiality, integrity, and availability of all client and company information. Ensure accurate time recording in line with company policies. Comply with all information security policies, procedures, and guidelines. Support additional tasks and responsibilities as required by Management or Directors. #LI-EM1 #LI-Hybrid Knowledge, Skills and Experience Holder of University degree in Business Administration / Finance or related field Qualified or Partly Qualified ACAMS / ICSA / ACCA Excellent interpersonal skills and the ability to communicate effectively with clients and colleagues at all levels Flexibility, energy and enthusiasm Ability to work under pressure and meet deadlines A solution driven attitude to problems Ability to work using own initiative and make decisions within corporate policies Good organisational skills and the ability to work methodically and accurately Team spirited Ability to coach junior officers Positive attitude. All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are: We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges. We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be. We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective. We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes. We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships. Equal Opportunities for Everyone Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected] . We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.