Senior Administrator, Investor Services

Senior Administrator, Investor Services Job Location - Hong Kong Shift - Monday - Friday, 9.00am - 6.00pm Work mode - Hybrid Job duties: Performs AML/CFT including investor KYC and follow up with investor on required KYC documents including FATCA/CRS related forms/information Prepares investor KYC pack and update the checklist/system Performs FATCA/CRS Indicia and documentation review and carry out the validation and reasonableness check Prepares FATCA/CRS files and arrange respective reporting before regulatory deadlines Oversee and review TA dealing activities including capital calls, distributions, transfer, subscriptions, redemptions, switches Maintains and updates investor register and static data in system Prepares and issues investor statements, contract notes and manages distributions/dividends Review and approve payments and settlements Act as the key contact with clients and investors on routine transaction and KYC related matters Ensures strict compliance with CSC internal procedures and guidelines as well as the regulatory requirements Collaborates with other teams to understand client needs and provide solutions Participates in ad hoc projects assigned by your supervisor Degree holder in Business Administration or related discipline Minimum 2 years investor services experience Candidates with less experience will be considered for a more junior role With Know Your Customer ("KYC") or Transfer Agency background is required Proficiency in Microsoft Office suite, especially WORD, EXCEL, PPT Excellent in both written and spoken English and Chinese, with conversational Mandarin Independent, multi-tasking, meticulous, pro-active, attentive to details, self-motivated Able to adapt in new challenges and with excellent communication skills Mature and stable, be willing to work under pressure **Technical skills, experience, and qualifications requirement** Degree holder in Business Administration or related discipline Minimum 2 years investor services experience Candidates with less experience will be considered for a more junior role With Know Your Customer ("KYC") or Transfer Agency background is required Proficiency in Microsoft Office suite, especially WORD, EXCEL, PPT Excellent in both written and spoken English and Chinese, with conversational Mandarin Independent, multi-tasking, meticulous, pro-active, attentive to details, self-motivated Able to adapt in new challenges and with excellent communication skills Mature and stable, be willing to work under pressure