Senior Analyst - Accounts Receivable

As a Senior Analyst - Accounts Receivable you will be responsible for more complex research and may assist more junior team members. You will answer policy and procedure questions along with providing training when delegated by supervisor or manager. You will be responsible for ensuring application work is completed. You will assist with departmental goals and objectives or personnel in the functional area. Responsibilities: Identifies and posts payments to correct customer account including more complex evaluated receipt settlement (ERS) customers. This may require detailed reconciliations as some of these customers pay per line item – need to be able to perform research within Oracle and other account receivable systems. Performs cash application of customer payments as documented by customer remittance advice, including clearing of customer invoices, creation of chargebacks (short payments), retaining of cash that could not be applied, and small dollar write-offs, according to established departmental guidelines. Prepares required journal entries either via memo trans types (transfer funds out of Oracle, transfer of funds into Oracle from acquisition bank accounts, NSFs, etc.) providing appropriate backup documentation to field accounting or other departments to enable them to record correct entry. Researches customer payment history and bank deposits to correct errors. Analyzes and accurately reconciles and account postings through research and adjustments. Interfaces with customers, financial services, and branch to determine appropriate receipt remittance application. Maintains documentation for audit purposes. Accesses bank deposit information and reporting for EFT, FedWire, Check, and other payment methods. Reviews system reports, reconcile errors, and applies payments. Balances, posts, and applies payments deposited to local bank accounts. Accesses customer websites for acquiring customer remittance documents. Reads, understands, and adheres to corporate and departmental policies and procedures, including Code of Business Ethics. Responds to inquiries received in general cash application E-mailbox from internal group for correcting and documenting any errors identified. Qualifications: High School Diploma or Equivalent is required. 3 years of Accounting reconciliations or Cash Application is required. 3 years of MS Office products (Outlook and Excel). Basic knowledge of accounting reconciliations, accounts receivable, and cash application is preferred. Ability to remain calm and work in an intense productivity environment with tight deadlines is preferred. Ability to work overtime as needed (as monthly volume requires including but not limited to statement cutoff dates and month end which is mandatory overtime) is preferred. Ability to effectively use Microsoft Excel (pivot tables and V-lookup skills are preferred) along with Basic math skills is preferred. Strong oral communications and writing skills with a bias towards providing exceptional customer service is preferred. PC Windows and Microsoft Office experience is preferred. Experience with general office equipment (copiers, fax machines, etc.) is preferred.