Senior Analyst Business Systems

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. Senior Business Systems Analysts are seasoned professionals responsible for the evaluation of an organization’s business processes and systems. Leveraging their expertise to identify and implement advanced solutions for enhanced efficiency and effectiveness. They play a key role in collaborating with stakeholders to gather complex requirements, analyze data, and create comprehensive documentation outlining advanced system specifications. Senior Analysts take a key role in facilitating communication between business users and IT teams, ensuring that high-level technology solutions align strategically with organizational goals. Essential Functions: Take a lead role collaborating with cross-functional teams in an Agile environment to gather and document business requirements for software development projects. Mentor junior and mid-level analysts and provide technical guidance Analyze and translate business needs into clear and concise user stories, ensuring alignment with project goals. Effective communication between business stakeholders and development teams to ensure a shared understanding of project requirements. Conduct analysis of existing systems and processes to identify opportunities for improvement and efficiency gains. Collaborate with cross-functional teams to review story requirements and validate system functionality Contribute to implementations, troubleshooting issues, conducting impact analysis, and recommending solutions Review system enhancements with project stakeholders Create flow diagrams and document technical solutions Continuously learn and adapt to modern technologies, industry best practices, and emerging trends in business analysis and Agile methodologies. Qualifications: Bachelor’s degree in a related field preferred 5+ years of experience as a Business Systems Analyst or equivalent technology industry background Proficient at identifying and solving business problems through innovative and practical solutions Effective communication skills to convey technical information in a clear manner to all levels Experienced in collecting, documenting, and managing system requirements from stakeholders Deep understanding of highly complex multi-platform applications and systems Effective communication and documentation skills to create comprehensive reports, manuals, workflows, and specifications Proficient at managing tasks, timelines, and resources effectively to ensure successful project delivery Ability to be flexible and adaptable to changes in project scope, requirements, or technological advancements Financial industry experience preferred Prior production support and troubleshooting preferred Experience as a QA or Developer preferred Expertise in other roles on an Agile Development Team, such as Quality Engineer, Software Engineer, Product Owner, or Scrum Master preferred This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, as per terms and conditions of your employment contract. We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.