Senior Analyst, GBS - Transportation

Job Description About the Position We have the perfect opportunity for an experienced Transportation Sr Analyst. The role will report to the GCC Transportation Manager (Global Capability Center). This is a hands-on role in a fast-paced environment where the successful candidate must demonstrate a strong ownership mindset , be ready to drive execution directly, and act as a problem solver. This role is responsible for end-to-end Transportation & Logistics execution, delivering safe, reliable service at the best total cost. We’re looking for a self-starter with strong team leader skills, someone who coaches, holds clear expectations, and drives continuous improvement in performance, cost, and carrier management. You’ll work closely with Business Unit and GBS partners and build strong day-to-day collaboration with stakeholders to improve service, optimize spending , and resolve issues in a timely manner . In brief, you will be responsible for : All T ransportation Execution processes across regional distribution PODs by d aily monitoring of queries via TMS, ensuring orders are optimized & shipped on time Develop and maintain KPI reporting and data analysis for ORDD/CRDD and LWA, translating insights into actionable performance recommendations Lead cross-functional projects and continuous improvement initiatives to drive service, cost, and process optimization Lead daily monitoring and triage of TMS queries to ensure orders are optimized , exceptions are resolved quickly, and shipments move on time Facilitate communications/coordination between internal customer groups and external carrier contacts to ensure attainment of service level objectives Monitor data flows between ERP system, TMS, and WMS systems to ensure synchronization for successful transportation execution Identify Gaps in transportation capacity and initiate accurate measures with the Transportation Capacity Planning team. Daily interaction with off-site carriers and on-site carrier partners to resolve service and capacity issues with critical issues to management as needed. Identify opportunities across t ransportation network & activities to enable service & cost improvement Qualificatons: Bachelor’s degree in supply chain management, Engineering, Business, or a related field . 4+ years of Transportation & Logistics experience, ideally in FMCG/CPG /3PL , with increasing scope and ownership Strong knowledge of transportation execution and upstream/downstream dependencies (planning, customer/service impacts, warehouse interfaces) Proficiency in transportation systems and visibility tools ( TMS, OTM, SAP, Tracking tools ), with the ability to troubleshoot data/process issues across ERP/TMS/WMS flows Demonstrated ability to lead continuous improvement and operational excellence using data (e.g., root cause analysis, KPI tracking, standard work), with clear examples of cost, service, or productivity impact Strong stakeholder communication skills, including influencing business partners and driving alignment across carriers, customer groups, and internal teams . C1 English level Location(s) Mexico City - Antara Tower A - 5th Floor - Local Office Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes .