Senior Analyst, IBM OpenPages

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst, IBM OpenPages Our Purpose Internal Audit provides independent, objective assurance designed to improve Mastercard’s operations and control environment. Internal Audit helps Mastercard accomplish its objectives by bringing a systematic and disciplined approach to evaluate and improve the effectiveness of risk management. Internal Audit also performs advisory and consultative services to support business owners as they enhance their controls and business operations. Strategy, Innovation & Enablement (SIE) powers the Internal Audit function, providing standards, insights, innovation, process optimization and training. More specifically, SIE drives excellence and impact through executing strategy, fostering innovation, ensuring robust governance, enabling efficient practices, optimizing audit operations and delivering insightful reporting. Overview The Internal Audit Data Analytics & Audit Operations Team provides support for the broader Mastercard Internal Audit Department and sits within the SIE team. The team delivers innovative data-driven solutions to drive audit transformation, provide insights, automation, and process improvements across Mastercard Internal Audit. Our solutions focus on building data analytics, visualizations and reporting which enable the audit team to gain efficiencies and work smarter throughout the lifecycle of an audit. In addition, our team leads enhancements and innovation in our GRC platform, OpenPages. We are seeking a Senior Analyst to join our team and serve as a key OpenPages enablement lead, responsible for translating audit needs into technical solutions, overseeing testing and implementation, and supporting adoption across the department. This role requires a strong audit background and comfort working with technology teams on complex initiatives. Role As a member of the Internal Audit Data Analytics (DA) & Audit Operations team, the Senior Analyst is accountable for the successful delivery and adoption of OpenPages-related enhancements across Internal Audit. Core responsibilities include: • Act as a subject matter expert for the Internal Audit OpenPages configuration, functionality, and reporting • Partner closely with auditors across audit teams to identify requirements, pain points, and enhancement opportunities • Translate audit needs into well-defined technical requirements for developers and technology partners • Serve as a primary liaison between the Internal Audit Department and the development team ensuring shared understanding and alignment • Lead user acceptance testing (UAT) and validation of OpenPages enhancements, including workflows, data, and controls • Ensure accuracy of system changes prior to deployment • Own and execute training, enablement, and change management activities related to OpenPages enhancements o Develop job aids, reference materials, and training content o Support delivery of training to the broader Internal Audit department • Produce and maintain OpenPages-related reporting, metrics, and analysis, including support for leadership and operational insights • Contribute to additional projects and reporting related to OpenPages, including ongoing optimization and new capability rollouts • Support the integration of WatsonX and AI-enabled capabilities within OpenPages, including helping auditors understand and effectively use new AI-driven features • Continuously incorporate audit feedback to improve system usability, adoption, and value All About You • Educational background in Computer Engineering, Computer Science, Management Information Systems, Accounting, Finance is preferred • Prior experience in Internal Audit, Risk, Compliance or SOX is required • Experience working with GRC platforms, particularly IBM OpenPages, strongly preferred • Relevant Professional certifications related to Internal Audit (e.g., CISA, CIA, etc.), programming languages and/or data tools are a plus • Experience working with visualization (e.g., Tableau, DOMO) and automation (e.g., Alteryx) tools • Expert in advance uses of MS Office (Excel, Access) to manipulate and/or manage large datasets • Highly motived individual with strong organizational and time management skills • Focused on getting it right, and aware that small details can have a big impact • Ability to work across business and technical teams – speaking both “languages” fluently • Excellent written, verbal communication and listening skills • Ability to multitask and prioritize competing projects while consistently meeting deadlines and sharing updates • Ability to present and clearly explain work completed verbally, as well as in writing • Exposure to or strong interest in AI-enabled solutions, automation, or advanced analytics Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $88,000 - $141,000 USD