Overview About the company Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise. Job Summary: As an important part of implementation and support, they will work as a member of Corporate Systems Operations Team. The Support Analyst position will work directly with a Senior Analyst to help contribute to data and metric resolution. As part of the job, they will contribute to the management of daily tasks, creating reports, and troubleshooting the functions of the engagement cycle, troubleshoot access. Responsibilities Provide support to end users of various Corporate System Applications · Analyze Metrics and reports with operations & finance teams · Evaluate engagement data to assist with engagement creation Additional Responsibilities/Details: · Manage constantly evolving work load · Track issues and help in analyzing solutions to issues Qualifications Bachelor’s Degree Preferred Minimum Experience Requirements: [once finalized, this section should not be changed for job posting] · Strong Microsoft Office skills, specifically Excel, Word and PowerPoint · Excellent communication and collaboration skills. · Create detailed and comprehensive reporting using a variety of tools, including but not limited to, SQL Server queries, MS Excel and PowerBI · 2+ years in Ediscovery industry · Attention to detail and ability to understand workflow. · Strong Analytical thinking and problem-solving skills. · Must be able to adjust when there are shifts in priorities. Work mode : Hybrid(3 days WFO,2 days WFH per week) Shift timings : 7 PM to 4 AM Job location : Bangalore Benefits : Free pick & drop, free meals & refreshments, Night shift allowances & more Why Join Us: Be part of a collaborative and innovative work environment. Opportunity for professional growth and development. Competitive salary and benefits package. Contribute to shaping the future of our software development processes. Consilio’s True North Values Client Experience | Listen for the “why”. Clearly define success. Be accountable. Go the extra distance to create moments that matter. Collaboration | Treat everyone with respect. Welcome diverse views. Partner across geography, generations, and teams. Rally around final decisions. Innovation | Always be curious (ABC). Challenge the status quo. Experiment and fail forward. Build for the future.
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